3y
We appreciate you taking the time to share your thoughts with us.
As a Behavior Technician (BT), seeing your clients make progress is the highlight of our work. That's why we invest heavily in training to equip our team with the knowledge and confidence they need to excel in their sessions. The level of experience and training required to directly administer ABA services is set by the industry governing board and the insurance companies/school districts that provide our funding; the current requirements encompass an expansive task list of training topics, and additionally ALP provides training sessions with technician’s clients in order to deliver practical, competency-based training beyond what is required from the certification board. ALP actively collaborates with neurodiverse experts, self-advocates, and content creators to create trainings and protocols that are compassionate, assent-based, and neurodiversity affirming, and we are working to provide collaborative, client-centered care for all we serve.
We’re sorry your experience was not what you’d expected, but we believe strongly in the importance of training and know that BTs depend on these tools and other resources in order to be successful in their roles every day. And we understand driving can be a tedious part of this job, but we make sure that all of our BTs are paid for their drive time and mileage reimbursement. During the recent gas spike at the end of last year, we even increased the mileage reimbursement to account for increased gas prices.
Thank you again for your service to our families, as well as taking the time to share your experience. Your feedback is invaluable to us, and we'll make sure it's shared with the team.