Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.2 out of 5, based on over 1,205 reviews left anonymously by employees. This rating has been stable over the past 12 months. 49% of employees would recommend working at Auto-Owners Insurance to a friend and 54% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

49% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Field Claims Representative (15) , Underwriting Specialist (15) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Good benefits and retirement savings plan" ((in 111 reviews)); "Fully funded pension (automatically vested after 5 years)" ((in 57 reviews)); "Great culture and team environment" ((in 50 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 47 reviews)); "Coworkers below management were all great to work with" ((in 46 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 147 reviews)); "Extremely unfair and low salaries" ((in 79 reviews)); "Poor management and consistently understaffed" ((in 72 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 41 reviews)); "Work from home was not allowed for most of the internship" ((in 35 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

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Auto-Owners Insurance

Auto-Owners Insurance reviews

3.2

49% would recommend to a friend

(1,080 total reviews)

Jamie P. Whisnant

52% approve of CEO

54% positive business outlook

Ratings by category

3.6

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

3.1

Diversity & inclusion

2.7

Senior management

2.6

Compensation and benefits

Auto-Owners Insurance has an employee rating of 3.2 out of 5 stars, based on 1,080 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jun 7, 2017

Good company with internal issues

Claims

Recommend

CEO approval

Business Outlook

Pros

Work-life balance, bonuses, pension, benefits, multiple responsibilities, knowledge about the industry, major holidays off, personal/vacation/sick time. Nice customers. Flexibility with some processes.

Cons

Unrealistic workload for one person. Cheap utilities & equipment. Training is basically read yourself to sleep, watch others until you sleep, and then it's all you. Management can make or break even the most dedicated workers with micromanagement, demands, and even interrogation. My work week is next to miserable. Little respect for women.

3.0

May 20, 2017

Decent place to work, but little to strive for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A lot of nice people. I think that most of my managers have actually wanted me to succeed, which is nice. Good work life balance (37.5 hour week). 401k matching AND a pension (fully vested after 5 years).

Cons

Not much to strive for, so its easy to get into a dead end position and have no way out. Lots of consultants, many of which have no business being in IT. Education and prior experience mean next to nothing to the company. Even the certifications/designations that they pay for you to take end up giving you a bonus (a vast majority are <$300 bonus for 3-5 exams) instead of a salary raise. Salary is quite low, and it takes 5-10 years of accruing bonuses and raises to start feeling like you are well compensated (or so I am told - haven't been there that many years yet).

4.0

Apr 10, 2017

Commercial Lines Underwriter

Commercial lines underwriter

Recommend

CEO approval

Business Outlook

Pros

Easy, low stress, traditional, stable. Easy to work for auto owners especially if you like to go to work and go home. No take home necessary.

Cons

Auto-Owners is very traditional and can be slow to adapt to change. They do not fire people very often and after you have been there for a little while people begin to slow down efficiency.

Viewing 217 - 219 of 1,080 Reviews

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Jobs at Auto-Owners Insurance

Inside Physical Damage Appraiser

Inside Physical Damage Appraiser

Administrative Assistant

Tallahassee, FL

View job

Inside Physical Damage Appraiser

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Auto-Owners Insurance

Auto-Owners Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company with internal issues

Decent place to work, but little to strive for

Commercial Lines Underwriter

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