AutoZone reviews

3.3

54% would recommend to a friend

(7,518 total reviews)
avatar

Phil Daniele

50% approve of CEO

50% positive business outlook

AutoZone has an employee rating of 3.3 out of 5 stars, based on 7,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AutoZone employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Aug 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Was hired full time My former boss was awesome and really cared about his employees and knew that to have a good work environment, u needed to feel wanted and appreciated for the work that u did everyday. Was promoted to PSM 6 months after starting to work for Autozone U also get to create a great rapport with customers who come in to the store or call and ask for u by name to help them

Cons

From doing this job for over a year, there seem to be way too many reports you have to keep up with (wittdtjr, oil w/ air, checkout challenge, LP Dashboard, selling time quiz, driver safety quiz, shrinkbuster training, PCI reports, MNDR reports, Average ticket reports, Comp reports, Hub store order reports, Sweep Lane reports, Overstock reports, Planogram reports, etc) Planograms change weekly and many of them are what are called "refreshed" - meaning that they are moved around to entice customers to shop that specific area. My biggest complaint out of all of this is : There is a paper hanging up in the managers office from corporate that plainly reads "Autozoners are our greatest asset". If that were true, then why is it that we arent treated like an asset? There is no loyalty between the company or the associates. To get any information from a District Manager, you have to beg for it. For a company that is making more money each and every year than the previous year, we should have more technology, more communication, more promotions, and less red tape

2.0
Aug 3, 2011
Recommend
CEO approval
Business Outlook

Pros

20% discount on all parts except oil, antifreeze, spark plugs, and special order parts. Great Team Mates Easy to use online parts catalog

Cons

To much politics and favoritism Understaffed stores No rewards for hard work Policy sometimes is not backed up by upper management Expected to do the job of many people

3.0
Aug 1, 2011

Threat Model

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy Job when it comes to helping people. Its a growing industry with the state of our country. Industry leader.

Cons

Difficult job when it comes to their outdated paperwork and KPI system. The "muck rolls down hill" model only buries potentially good employees.

Viewing 7390 - 7392 of 7,518 Reviews

Glassdoor has 8,331 AutoZone reviews submitted anonymously by AutoZone employees. Read employee reviews and ratings on Glassdoor to decide if AutoZone is right for you.