Is Autodesk a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Autodesk have rated their employer with 3.6 out of 5 stars in 39 Glassdoor reviews. This is a lower than average score with the overall rating of Autodesk employees being 4.0 out of 5 stars. Search open Customer Service (CSR) Jobs at Autodesk now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Autodesk .

Does Autodesk pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Autodesk with 3.3 out of 5 stars based on 39 anonymously submitted employee reviews. This is 19.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Autodesk.

How happy are Customer Service (CSR) professionals working at Autodesk?

40% of Customer Service (CSR) employees at Autodesk would recommend their employer to a friend. This rating has decreased by 41% in the past 12 months. Customer Service (CSR) professionals have also rated Autodesk with a 4.5 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Autodesk?

Software Engineer (278) , Senior Software Engineer (194) , Software Developer (70) , Intern (68) , Principal Software Engineer (61) , Product Manager (61) , Project Manager (56) , Technical Support Specialist (56) , Senior Manager (55) , Program Manager (53) , Software Engineer(Internship) (53) , Director (52) , Sales (51) , Manager (50) , Customer Success Manager (45)

What are the pros of working at Autodesk according to real employee reviews?

"Great benefits and a company that genuinely cares about its employees" ((in 555 reviews)); "The people at Autodesk were great and the work was extremely interesting." ((in 536 reviews)); "Supportive and good work life balance." ((in 519 reviews)); "Good pay and stock ownership for executives" ((in 166 reviews)); "Good Salary and Charity Foundation" ((in 141 reviews))

What are the cons of working at Autodesk according to real employee reviews?

"bad management and too many re" ((in 168 reviews)); "bad managers (if you are unlucky) creating toxic working env" ((in 135 reviews)); "No career growth for employees" ((in 30 reviews)); "Lack of vision and direction from senior management." ((in 29 reviews)); "Extreme favoritism puts people in leadership positions who haven't developed the necessary skills to lead effectively." ((in 15 reviews))

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Autodesk

Autodesk Customer Service (CSR) reviews

3.6

40% would recommend to a friend

(39 total reviews)

Andrew Anagnost

50% approve of CEO

27% positive business outlook

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Customer Service (CSR) employees have rated Autodesk with 3.6 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Autodesk is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

39 reviews

3.0

May 19, 2026

Big company atmosphere but trust issues abound

Account manager

Recommend

CEO approval

Business Outlook

Pros

work in a big company

Cons

everybody try to scam you

4.0

Jan 13, 2026

.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

super team but higher management lost the view of the companies best way.

Cons

Higher Management lost the view of the est way for the company and employees

5.0

Jan 12, 2026

Good company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits and learning opportunities

Cons

I don't remember any cons

Viewing 1 - 3 of 39 Reviews

Jobs at Autodesk

Customer Success Advisor, AEC

Manager, Customer Success

Customer Success Advisor, Design & Manufacturing

Business Customer Success Manager

Partner Services Consultant (Construction)

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Autodesk Customer Service (CSR) reviews

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Reviews by job title

Big company atmosphere but trust issues abound

.

Good company

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