Is Autodesk a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Autodesk have rated their employer with 3.6 out of 5 stars in 39 Glassdoor reviews. This is a lower than average score with the overall rating of Autodesk employees being 4.0 out of 5 stars. Search open Customer Service (CSR) Jobs at Autodesk now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Autodesk .

Does Autodesk pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Autodesk with 3.3 out of 5 stars based on 39 anonymously submitted employee reviews. This is 19.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Autodesk.

How happy are Customer Service (CSR) professionals working at Autodesk?

40% of Customer Service (CSR) employees at Autodesk would recommend their employer to a friend. This rating has decreased by 41% in the past 12 months. Customer Service (CSR) professionals have also rated Autodesk with a 4.5 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Autodesk?

Software Engineer (278) , Senior Software Engineer (194) , Software Developer (70) , Intern (68) , Principal Software Engineer (61) , Product Manager (61) , Project Manager (56) , Technical Support Specialist (56) , Senior Manager (55) , Program Manager (53) , Software Engineer(Internship) (53) , Director (52) , Sales (51) , Manager (50) , Customer Success Manager (45)

What are the pros of working at Autodesk according to real employee reviews?

"6 week paid sabbatical every 4 years is a great benefit and motivation to stay on long" ((in 548 reviews)); "Supportive and good work life balance." ((in 538 reviews)); "The people at Autodesk were great and the work was extremely interesting." ((in 531 reviews)); "Good pay and benefits/ancillary perks" ((in 158 reviews)); "Great peers and colleagues" ((in 144 reviews))

What are the cons of working at Autodesk according to real employee reviews?

"bad management and too many re" ((in 166 reviews)); "bad managers (if you are unlucky) creating toxic working env" ((in 134 reviews)); "Bad managers and upper management are hard to get rid of." ((in 36 reviews)); "No job security — frequent reorganizations and sudden team changes create a sense of instability." ((in 27 reviews)); "No directors under the age of 40 and lack of diversity (of any kind) in leadership positions." ((in 13 reviews))

Autodesk Customer Service (CSR) reviews

3.6

40% would recommend to a friend

(39 total reviews)

Andrew Anagnost

50% approve of CEO

27% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (39 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service (CSR) employees have rated Autodesk with 3.6 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Autodesk is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

39 reviews

5.0

Jul 18, 2024

Great culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great culture & great people

Cons

hirarchy driven company , great company

3.0

Jun 18, 2024

Pleasant But Slow

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good coworkers Healthy work-life balance Average or slightly above-average pay

Cons

Managers can be overloaded to the point of practical inaction. Mobility can be very difficult - you might get stuck waiting years for a change for years without any concrete timeline. Benefits started changing for the worse. Continuing education was fully covered if approved until it became something they said employees would get more out of by contributing to their own growth.

4.0

May 17, 2023

It’s a great jibe for students

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Students get tuition assistance for education at work

Cons

Company over employed people and began limiting hours and trigger policies

Viewing 10 - 12 of 39 Reviews

Jobs at Autodesk

Partner Services Consultant (Construction)

Customer Success Advisor, AEC

Business Customer Success Manager

Manager, Customer Success

Customer Success Advisor, Design & Manufacturing

View all Customer Service (CSR) Jobs

Autodesk

Autodesk Customer Service (CSR) reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great culture

Pleasant But Slow

It’s a great jibe for students

Jobs at Autodesk

Autodesk reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Autodesk

Autodesk reviews FAQs