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Avantguard Monitoring

Part of Becklar

Engaged Employer

Avantguard Monitoring reviews

3.7

69% would recommend to a friend

(311 total reviews)
avatar

Steve Richards

76% approve of CEO

63% positive business outlook

Avantguard Monitoring has an employee rating of 3.7 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avantguard Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

311 reviews
5.0
Nov 6, 2017

Great

Recommend
CEO approval
Business Outlook

Pros

Flexible hours. Ping pong tournament I almost won. I have worked at many call centers and this is the most professional by far. Loved avantgaurd

Cons

None really. Other than telling people there alarm system isn't working properly but nothing I could do to help them about it.

2.0
Nov 6, 2017

Shift Coordinator

Recommend
CEO approval
Business Outlook

Pros

The operators are great. The hypothetical atmosphere is wonderful and the Dealer Care team did all they could to ensure that things in the Central Station went well. They offer $1000 per semester for tuition reimbursement.

Cons

Upper Management lacks in consistent communication with Central Station Supervisors, leaving them in the dark. They terminate operators and lower management without valid cause. Their Quality Assurance tool is used to scare operators into performing like mindless robots and to erase any sense of customer service.

5.0
Nov 4, 2017

Great Place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedules Caring culture Growing company Tuition reimbursement

Cons

24/7 operation does require that you show up to work.

Viewing 292 - 294 of 311 Reviews

Glassdoor has 314 Avantguard Monitoring reviews submitted anonymously by Avantguard Monitoring employees. Read employee reviews and ratings on Glassdoor to decide if Avantguard Monitoring is right for you.