Axon reviews

3.6

62% would recommend to a friend

(759 total reviews)
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Rick Smith

78% approve of CEO

66% positive business outlook

Axon has an employee rating of 3.6 out of 5 stars, based on 759 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

759 reviews
3.0
Jan 11, 2016

Still needs a lot of works

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company makes products that save lives. CEO Rick Smith is a down to earth, approachable and passionate in what he's doing. Most people there are nice and easy to work with. Nice work environment if you work in the front office. Company is financially sound. Car pool is provided.

Cons

Salary-Salary-Salary!!! Pay is very low for production employees and most employees are temps with very little chance to become permanent. Starting pay for temp is $9.50 per hour and stay at $9.50 forever until becoming permanent. Low pay also means low quality, low morale and high turnover. TASER has a big challenge retaining skilled workers. Pay for salary people is not great either and starting salary is lower than industry standard average. It's hard to attract and retain talents if pay is not right. Mid level management runs the company but it is weak and full of politics. Working environment for production people is bad, the place is very noisy but no ear protection provided. Smoking area is next to employee entrance and so you practically smoke 10 hours a day even you don't want to.

1.0
Apr 1, 2025
Recommend
CEO approval
Business Outlook

Pros

They recruit contract to hires and in the interview will state after 6 months that you can get hired on as a full time employee. Instead they continue to extend your contract rather than hire you on, so if you need any health benefits this may not work for you.

Cons

Work is extremely stressful with extreme micro managing. Hybrid work as well, and the office is extremely noisy and no privacy. Environment feels very culty- they expect you to take back to back calls while working on tickets at the same time. QA is unrealistic which is their reasoning for not hiring you on full time.

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Axon Response
1y
Thank you for your feedback and for taking the time to share your experience. We’re proud to offer contract-to-hire opportunities as a way for people to gain meaningful experience at Axon and potentially transition into full-time roles. While not every contract results in a full-time offer, we aim to be transparent throughout the process and ensure each team member feels supported during their time here. We understand that Technical Support is a fast-paced environment, and our goal is always to continue supporting both our customers and the employees who make our mission possible. Your feedback helps us continue to narrow down areas where we can improve. Thank you for all your contribution during your time here. We wish you the best in your future endeavors.
3.0
Apr 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Great People and amazing products axon is building

Cons

ZERO work life balance, long days 10-11hr on average, very little appreciation for teams outside of Sales & Engineering, Very much a start up culture but its a larger organization, no structure or strong process, Even if you have a good manager - they often aren't able to help instill change

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Axon Response
2y
We appreciate your feedback and willingness to provide insights into the culture here at Axon. We encourage you to speak with your manager to ensure we are able to achieve balance and avoid burn out. We want you at your best!
Viewing 91 - 93 of 759 Reviews

Glassdoor has 862 Axon reviews submitted anonymously by Axon employees. Read employee reviews and ratings on Glassdoor to decide if Axon is right for you.