Axos Bank reviews

3.1

56% would recommend to a friend

(764 total reviews)
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Gregory Garrabrants

60% approve of CEO

60% positive business outlook

Axos Bank has an employee rating of 3.1 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

764 reviews
3.0
Jan 12, 2022
Recommend
CEO approval
Business Outlook

Pros

- Their pay is decent, but still not competitive with other jobs in the market. - The gym inside the facilities is adequate, and the break rooms have a large fridge and coffee machine. - Parking is free and UTC is just a short walk across a bridge away. - Experience will look good on a resume. - Manager was flexible with showing up late/early to work. - Business Casual dress code is somewhat relaxed. - Allowed to listen to music while working alone.

Cons

- Axos is firm about wanting people in the office even with a pandemic ongoing. There was even a positive case on my floor, and while there were multiple of us in a meeting room with them for over an hour, we were told to come into work still the next day as "they wore a mask so you're fine". - Axos also utilizes ActivTrac to monitor employee efficiency, noting when your mouse has been inactive for over 2 minutes. - Cubicles in the center of the building have no real sunlight. - Supposedly, the turnover here is somewhere near 40%, and it seems that everyone I meet here had just started a few months to a year or two ago. - As a JBA, your workload can fluctuate a lot as sometimes you have the workload of a regular analyst and other times you have to fight for busy work. - There's not many days off during the year, with only federal bank holidays counting. In 2021, we weren't even given a Christmas or new years observed even though those days fell on a weekend. - Severe lack of training at the start. Manager introduced themselves and essentially had another analyst delegate busy work to me for the next month. - Low opportunities for promotions/raises; if you earn a promotion you basically take on the extra responsibilities but don't get paid the new rate until 6 months later. - The term Junior Banking Analyst seems to just be a way for them to justify paying us less than the regular Analysts and to mask it as a learning experience. - The rotational program is tough as it usually takes a month to get familiar and comfortable with your job, and by then you could only have 2-3 more months before you rotate to your next department.

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Axos Bank Response
4y
The JBA program is meant to provide accelerated opportunities for exposure and learning which is one of the highlights of the program. Analysts have the opportunity to do real meaningful work and are given more responsibility than is typical for entry-level roles. The program is designed for those who want the opportunity to dive in and learn through hands-on work and are exited to tackle new challenges. Most analysts complete 3-4 rotations within the scope of the program. The most successful analysts are those that take the initiative to engage themselves in additional projects to help drive automation and efficiencies and can thrive in our fast past environment.
1.0
Jan 11, 2022

Good opportunity, poor culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Learn a lot within a short time frame, which is nice for future job opportunities - Some managers want to see you succeed and are willing to help you achieve your goals - Good work/life balance

Cons

- No remote work. Like other people have said, as an online only bank, why do employees have to report in office? Most team meetings are over Microsoft Teams anyways so there's no point in paying for office space. - Terrible COVID response. Had many positive cases but still had to report in-office. No supplemental pay if you have COVID - you have to use PTO or sick time, which is awful considering we have no option to work remote. - Spyware installed on computers to track key logs as a measure of productivity. What about meetings or reading over docs? Productivity should be tracked by performance and how quickly things are getting done, not by key logs... CEO was open about this too, so you can find the article online. - Favoritism by management - Awful compensation that's way below the industry average. 401(k) is matched in stock and doesn't fully vest for 6 years. Bonuses are half cash and half stock, which also doesn't fully vest for 3 years. - Meritocracy culture isn't really a meritocracy because length at the company takes priority over high performance.

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Axos Bank Response
4y
We're proud of our culture, which has been instrumental to making us one of the most innovative financial services providers in the United States. We realize that our culture isn't for everyone, and we're comfortable with that. A word about our compensation packages: they're a key part of how we cultivate our meritocratic culture. By not setting an upper limit on bonuses, we can reward performance that goes above and beyond. To put it another way: our team members get out what they put in. As you've probably seen elsewhere on this forum, we strongly believe our best work happens when employees are together. The office environment provides opportunities for collaboration and spontaneous interaction that simply can't happen virtually.
1.0
Jan 9, 2022

Culture of Mistrust

Recommend
CEO approval
Business Outlook

Pros

You will be exposed to new, up to date software and given opportunities to develop your skills. Employees have been known to be able to move on to greener pastures

Cons

Management does not trust employees which creates a hostile and sometimes miserable work environment Reckless and irresponsible management of the pandemic: -Axos is an entirely internet bank forcing all of it's employees to be in the office. I can't imagine more of a middle finger to the employees. It is essentially willing to risk lives to ensure "productivity -Installed click tracking software on employees computers Yearly salary increases are low. Salary will not raise with positive performance Be sure to understand the bonus package before accepting an offer. 1/2 of the bonuses you receive vests over 3 years. Meaning you will always be leaving cash on the table when you leave

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Axos Bank Response
4y
We're sorry to hear your impressions of working at Axos. Our salaries typically comprise a base level plus a performance-based bonus target of 20%. Team members who exceed their performance goals regularly exceed their bonus targets. Importantly, there's no cap on bonus targets. That's one of the clearest illustrations of our meritocratic culture: you get out what you put in. On your last point: we believe that our team members are our most important resources, and we listen. Hope you've found a better fit.
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Glassdoor has 819 Axos Bank reviews submitted anonymously by Axos Bank employees. Read employee reviews and ratings on Glassdoor to decide if Axos Bank is right for you.