Axos Bank reviews

3.1

55% would recommend to a friend

(763 total reviews)
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Gregory Garrabrants

58% approve of CEO

58% positive business outlook

Axos Bank has an employee rating of 3.1 out of 5 stars, based on 763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

763 reviews
1.0
Dec 6, 2021

High Turnover, Low Pay

Recommend
CEO approval
Business Outlook

Pros

If you prove yourself capable, you'll be given a lot of responsibility. The company can be a great resume builder, as they use a variety of applications and systems that you will have to adapt to in order to get everyday tasks done.

Cons

Axos Bank is an *online* bank that refuses to allow remote work - even during a global pandemic. Their old fashioned work "culture" is driving employees away by the dozen, and they refuse to change. They see their employees as workers, not humans. When the pandemic first started, we were lectured by the CEO to not drop even 5% of our productivity. The turnover is so high that the people who stay are attempting to do 3 or 4 different roles. Time off is frowned upon and stressful. On the rare occasion you are allowed to work from home, they measure your key strokes as a sign of productivity. They pay slightly below market value - but try to sell their benefits as making the salary worth it. The bonuses they offer are largely stock that vests over 3 years - not many employees make it that long.

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Axos Bank Response
4y
We agree with you on several points. In our meritocratic culture, team members are rewarded for delivering results that meet or exceed expectations. This can take the form of both higher compensation and greater responsibility. And it's also a point of pride for us that we give team members incredible exposure to applications and systems to which they wouldn't have access in similar positions at other companies. But we disagree on other aspects of your assessment. For example, it's not accurate to say that we refuse to allow remote work: At the outset of the pandemic in 2020, we deployed more than half of our team to work remotely. That said, we believe strongly that we're better off when we're all working together, and we've taken precautions to ensure this can happen safely. Finally, bonuses are typically paid out in a 50/50 mix of cash and stock. You're right that bonus stock grants vest over 3 years. With the share price having nearly quadrupled between March 2020-December 2021, those who received grants and have stayed with us have seen a nice windfall.
1.0
Jun 21, 2021

Bad

Recommend
CEO approval
Business Outlook

Pros

You’ll know after you work there for a week why everyone quits/moves on after 6 months

Cons

Worst job of all time. Decent experience

1.0
Jan 11, 2021

Avoid at all cost

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It follows the bare minimum rules and laws.

Cons

Toxic company culture. Axos does not care about its employees' health and safety. Despite having numerous COVID cases and most employees can effectively work remotely since this is an online bank, the CEO and upper management force everyone to be in the office every day. Upper management do not wear masks and consider them a joke openly.

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Axos Bank Response
5y
Axos recognizes that our team members are our greatest asset. We believe our team members are better positioned to succeed by working in the office instead of working remotely. Accordingly, we’ve taken numerous precautions -- and we comply with all applicable laws and regulations -- to ensure that in-office work happens safely.
Viewing 58 - 60 of 763 Reviews

Glassdoor has 818 Axos Bank reviews submitted anonymously by Axos Bank employees. Read employee reviews and ratings on Glassdoor to decide if Axos Bank is right for you.