Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Axos Bank

      Engaged Employer

      Axos Bank reviews

      3.1

      55% would recommend to a friend

      (763 total reviews)
      avatar

      Gregory Garrabrants

      59% approve of CEO

      59% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      3.0

      Compensation and benefits

      Axos Bank has an employee rating of 3.1 out of 5 stars, based on 763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      763 reviews
      2.0
      Dec 8, 2022

      Good place to start, don’t want to stay there

      Ux designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good if it’s your first job out of undergrad - I personally think I had a good team

      Cons

      - Salary is below average salary within any field/position - You may get a promotion on paper, but won’t get a salary promotion until a year after agreeing (Even though you’re expected to still do the extra work) - Micromanaging from managers, even when you have exceeded expectations and have accomplished your duties (I know you shouldn’t “stop” working then but it is still ridiculous) - Would get workload outside of job duty (Our team would get QA assignments even though there is a well-established QA team) - Employee turnover rate is so high, I have seen employees quit even after being promoted - Big projects have fallen behind due to so many employees quitting and lack or proper management from VPs and other leaders - You will have to track down HR because they are most likely to not answer your emails or messages within a matter of days - Benefits are a joke

      avatar
      Axos Bank Response
      3y
      The learning and development opportunities at Axos are extensive and growing. Our UX team collaborates with other teams to help manage our fast-paced workload. The Axos benefits package is competitive by industry standards, and we continue to enhance it. We wish you well and hope you expressed your concerns to your manager.
      1.0
      Dec 7, 2021

      BEWARE

      Relatively senior role
      Recommend
      CEO approval
      Business Outlook

      Pros

      None that I am aware of

      Cons

      From my experience - dishonest, hypocritical, disorganized and unprofessional management team that displayed no regard for employee satisfaction. The firm states they are a meritocracy. However, from my experience the people I dealt with (at various levels of the firm) were far from professional, knowledgeable, and didn't possess the qualities you would expect from a meritocracy. If you google the CEO and the company you will find articles that show they have little to no regard for clients and put revenue above client satisfaction and above "doing the right thing".

      avatar
      Axos Bank Response
      4y
      Sorry to see this. The experience and behaviors you describe are inconsistent with our culture and values. At Axos, we value honesty, emotional involvement, respect and responsibility, among other traits. Customer success is core to our value proposition. And as a meritocracy, we're committed to ensuring that team members who meet or exceed their performance goals are rewarded accordingly -- both in terms of pay and added responsibility. It sounds like perhaps this was just not the right fit, and we hope you find a better one.
      1.0
      Apr 22, 2021

      The grass is greener on other side

      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Will gain tons of experience *Challenging Work keeps from getting boring/repetitive *Bank Holidays

      Cons

      *Heavy Workload and it is not fairly distributed meaning one person can end up doing all of the work *High Turnover Rate and to cheap to replace meaning work is piled on. *Promotions with no pay raise but will tell you “in 6 months once it’s review time we can revisit” *No work life balance had RMs asking me to call trustees on holidays *RMs don’t respect the contact center representatives who do their jobs for them *lousy bonuses after 3 years at axos seen a 3k increase in salary new job I get a 5 percent increase in salary every year *they don’t encourage time off if you try to take more than a week off will be a fight for what you’ve earned *No option to work remotely and at beginning of pandemic when offices closed the CEO sent a letter saying that working from home is not a vacation and that he is installing tracking software to make sure we are productive when he should have be trying to be comforting and encouraging in a time of confusion. *Very Clickish have to be a good axkisser to get promoted

      avatar
      Axos Bank Response
      5y
      Sorry to hear this. Sounds like Axos isn't the right fit for you, which is OK: we're comfortable with our culture and realize it's not for everyone. We hope you find a better fit.
      Viewing 61 - 63 of 763 Reviews
      Related searches: Axos Bank jobs | Axos Bank salaries | Axos Bank benefits | Axos Bank interviews
      ReviewsAxos Bank reviews

      Glassdoor has 818 Axos Bank reviews submitted anonymously by Axos Bank employees. Read employee reviews and ratings on Glassdoor to decide if Axos Bank is right for you.