Axos Bank reviews

3.1

55% would recommend to a friend

(761 total reviews)
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Gregory Garrabrants

58% approve of CEO

58% positive business outlook

Axos Bank has an employee rating of 3.1 out of 5 stars, based on 761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

761 reviews
1.0
Nov 30, 2019

not a good place to work

Recommend
CEO approval
Business Outlook

Pros

Bonuses on a bi-annual basis

Cons

Non-flexible work environment. You cannot work from home even in extraordinary situations (such as sickness of your child). You are physically capable of working from home due to VPN technologies on lap-top, but the company policy will not allow it and you will be forced to take a PTO. No flexibility in working hours, no support for working moms. All that counts there is if you are present at your desk during office hours. You would not be praised for high efficiency, working from home over the weekend or high productivity. The bank has a very high turnover. In general, people are not smiling there.

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Axos Bank Response
6y
Thanks for your feedback. At Axos, we believe we learn through collaboration with one another and that collaboration is facilitated by physical proximity. We%E2%80%99re also part of a highly regulated industry %E2%80%93 banking %E2%80%93 which means we have strict policies around information security. These are among the reasons for our stance on working from home. Our policy on days off is that we have vacation time for vacations and sick time for when you are sick or you need to care for a qualifying family member who is sick. A majority of team members in our annual survey (conducted by an independent third party) say employees at Axos have fun at work. We%E2%80%99re sorry you%E2%80%99ve had a different impression so far, but going forward we hope you have fun being part of our amazing team and company.
3.0
Sep 26, 2019

Experience at Axos

Recommend
CEO approval
Business Outlook

Pros

High paced environment, exposure to alot of different technologies.

Cons

Alot of employee turnover so usually responsible for all Tiers of Support from end-user to Tier 3

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Axos Bank Response
6y
Thank you for your feedback. In our fast-paced environment, team members gain valuable exposure to many advanced technologies from across the financial services sector. We're continuing to evolve and are making notable headway in our training, development, and internal communications in support of improving our team members' experience.
1.0
Sep 12, 2019

Worst job I have ever had

Recommend
CEO approval
Business Outlook

Pros

none - this place is awful

Cons

Working at Axos has been one of the worst employment experiences I have ever had. Managers are unapproachable and not trained in dealing with people and the technology is far behind what you would expect form an online bank. Almost every employee I talk to is either actively looking for a new job or unhappy but unable to find something better. There is a depressed/unhappy feeling throughout the building. I am an exemplary employee and the raise at my first annual review was almost laughable. During the interview process they talk about the bonus structure but half of your bonus has to go into company stock, you have no option to invest it elsewhere and it takes years to vest. So basically you are "awarded" money but Axos holds onto it and won't give it to you when you quit unless you stay for years, because most employees last less than 2 years they never see that money. It's almost a scam.

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Axos Bank Response
6y
We appreciate your feedback and are disappointed to hear about your experience. Many of your comments are at odds with the findings of our annual, independently conducted employee survey. In the most recent survey from earlier this year, an overwhelming majority of Axos team members gave high marks when asked about the working relationship with their managers and their satisfaction at work. We offer a competitive compensation package that consists of a base salary and discretionary, performance-based bonuses paid out twice a year. You’re correct that our bonuses are typically given in the form of cash and stock grants, usually a 50-50 split. The stock grant is on a 3-year vesting schedule where 1/3 is earned each year. Rewarding employee performance with shares in a company and requiring a vesting period for those shares are fairly common practices in the business world. At Axos, these stock grants reinforce the idea that we all are owners of the company and have a vested interest in its success. We want you to succeed and grow at Axos, so please consider having a discussion directly with your manager about the issues that are on your mind.
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Glassdoor has 816 Axos Bank reviews submitted anonymously by Axos Bank employees. Read employee reviews and ratings on Glassdoor to decide if Axos Bank is right for you.