Axos Bank reviews

3.1

57% would recommend to a friend

(299 total reviews)
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Gregory Garrabrants

61% approve of CEO

61% positive business outlook

Reviews by job title

299 reviews

Reviews about "Compensation"

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1.0
Feb 15, 2025
Recommend
CEO approval
Business Outlook

Pros

My colleagues were generally good to work with. Relatively relaxed hiring standards makes it easy to get a job here with little experience. I generally enjoyed the work that I was doing, but it was super inconsistent. Some days were wildly busy and other days were incredibly slow.

Cons

The leadership team here is grossly incompetent and prone to get angry at lower level workers for their own failings. Their internal moto is literally "Axos isn't for everyone", in the sense it is not the place for people who want to be routinely abused. I highly recommend reading the Hindenburg Research report on Axos as it will give you a good idea of the culture at Axos and how leadership operates. They have documents stored across several different document imaging applications, which wouldn't be so much of a problem if everyone actually had access to them but very few people do because allowing more access would cost them more money. On-boarding was absolutely insane as it took them over 3 months to get me all the software I needed for me to do my job. Most other companies would have had that setup before I walked through the door. In a company-wide survey for 2023, leadership scored a 12% internal approval rating from other departments. In 2024, they refused to put out the exact number because according to my boss it was even worse. The COO is well known for being a yeller. He called a company-wide meeting once just so he could yell at senior staff members for apparently not working hard, even though they are the only people keeping this place afloat. There is a very high turnover rate, especially among younger employees. They pay out performance bonuses 50% cash, 50% stock. Employees have loudly been pushing back on it for years and leadership refuses to change their minds. They offered meetings so employees could give them suggestions to improve employee morale and they shot pretty much every single decent idea down, eventually they quit doing them because employees were getting more and more frustrated. On more than one occasion the leadership team would come to me and demand that I process distributions that were plainly against our own account agreements. They are more than willing to push their employees to cross ethical boundaries if it means they'll make more money. Oh and one of my colleagues found out they were fired mid way through the day when someone on his team processed his final paycheck, then they immediately locked him out of the building before he could get his stuff. If you are still reading this, please just do yourself a favor and avoid working here no matter how desperate you might feel. I worked here less than 2 years and I feel like I aged 10.

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Axos Bank Response
1y
At Axos, we recognize that each employee’s journey is unique, and we appreciate your time with us. We are pleased to hear that you found your colleagues enjoyable to work with and that you valued aspects of your role. Collaboration and a supportive team environment are key components of our workplace culture. While we understand that no workplace is perfect for everyone, we remain committed to fostering an environment where employees can thrive. We take feedback seriously and continuously strive to enhance our operations and internal processes to better serve our employees and customers alike.
5.0
Feb 1, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Competitive pay with bonuses, you're rewarded for your efforts 2. Positive and inclusive culture. 3. Supportive team and leaders - everyone can rely on help and guidance. 4. Solid opportunities to learn and grow. 5. Skill-focused training programs.

Cons

None at present, things are going great.

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Axos Bank Response
1y
Thank you for your review! We appreciate your feedback and are pleased to hear that you are enjoying the culture at Axos.
2.0
Jan 27, 2025
Recommend
CEO approval
Business Outlook

Pros

The salary was competitive, and there were opportunities to work on challenging projects.

Cons

The role came with excessive workload expectations and insufficient tools to meet deadlines. Collaboration among departments was minimal, causing inefficiencies and confusion. There was little focus on employee well-being, and feedback was not constructive. The lack of mentorship or clear career advancement paths made the position feel like a dead end.

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Axos Bank Response
1y
Our Jr. Banking Analyst program is an immersive, intense, entry-level opportunity where Team Members are challenged, but given a high level of responsibility. We provide our JBAs with monthly Lunch & Learns taught by executives in the bank, a formal mentorship program, Corporate Finance Institute trainings, monthly networking events, and one-on-one trainings with managers and tenured JBAs.
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