Axos Bank reviews

3.1

55% would recommend to a friend

(765 total reviews)
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Gregory Garrabrants

59% approve of CEO

59% positive business outlook

Axos Bank has an employee rating of 3.1 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

765 reviews
2.0
Jun 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Somewhat flexible with the hours

Cons

The benefits are not great! For such a big company the benefits are below acceptable.

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Axos Bank Response
4y
Thanks for taking the time to share your feedback. Axos team members regularly express satisfaction with our benefits package. We offer 15 paid vacation days and up to 10 holidays per year, plus additional sick leave that accrues with time. There's also a variety of medical, dental, vision, Flex spending, HSA, life insurance, plus Employee Assistance Program (EAP) resources for full-time team members. We support our team members' retirement goals with a 401(k) plan and company match. And finally, team members who have been with us for at least a year can apply for our lower-cost home loan program, which in many cases can save homeowners thousands of dollars a year on their mortgage payments.
1.0
Sep 13, 2020

AVOID IF YOU DON'T WANT COVID

Recommend
CEO approval
Business Outlook

Pros

They hire people during pandemic.

Cons

During the orientation they packed 8+ of us into one elevator despite pandemic. Then they proceeded to run the orientation without a mask. ***THREE COVID CASES THIS WEEK.*** Yet they don't do anything about it other than justifying "our workstations are 6'x6', providing the appropriate social distancing." Hey, that doesn't help though; we're all breathing recirculated air indoor for hours and weeks! No one here checks their temperature nor wears masks in the office. We also have in-person meetings all the time and social distancing is nonexistent. It's a perfect place to get COVID for you and your family!

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Axos Bank Response
5y
Thank you for sharing your feedback. We're sorry to hear the proper protocols may not have been respected during orientation, and we've addressed your concerns with the relevant team members. We believe that preventing the spread of COVID is a shared responsibility, and we've repeatedly communicated with team members the steps we're taking -- and the steps they should take -- to ensure a healthy, safe and comfortable work environment. We've stressed CDC guidance that the best way to reduce the spread of COVID is limiting face-to-face contact with others, and we've asked team members to not just bring facial masks to work and wear them in the common areas as required but also to respect social-distancing guidelines in those same common areas. All team members are required to check their temperature each day before reporting to work, and we’ve installed temperature-check stations on every floor -- with each station featuring a no-touch digital thermometer, paper towels and sanitizer. Finally, we've provided sanitizer spray and paper towels at all print stations, in meeting rooms and in kitchen areas, and all of our offices receive a deep cleaning each night.
1.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

A few coworkers are genuinely nice, but it can be difficult to build trust when the environment feels competitive and, at times, divisive. There is a strong sense that employees are being compared against one another, and success often feels tied to getting on senior leadership’s good side. Those who operate in a highly output driven, no mistakes approach tend to be viewed more favorably.

Cons

This is a walking on eggshells environment where you can easily become a target if a senior leader does not like you. Employees can be yelled at or reprimanded for small things, such as briefly leaving the building between meetings, while others are not held to the same standards. Leadership does not appear to genuinely care about employee wellbeing, and the culture feels tense, political, and exhausting. Managers often do not have your back, and in some cases do not meaningfully engage with employees until weeks into the role, making onboarding and alignment even more difficult. There is a strong sense that you cannot safely speak up, ask questions, or admit when you do not know something without being labeled as needing “hand holding.” Certain SVPs cannot be challenged or even mildly offended without consequences, and favoritism heavily influences how rules are applied, how bonuses are distributed, and how people are treated. Policies are inconsistent and seem to shift depending on leadership preference. There are essentially no real lunch breaks, and employees are encouraged to eat at their desks between meetings. Any flexibility around stepping away for a proper break appears inconsistent, with some employees receiving more leeway than others. Most days, the only fresh air you get is when you walk into the office in the morning. Employees feel heavily monitored, from in office badge swipes being tracked to excessive scrutiny over mouse movement and activity. Stepping away from your desk or laptop can invite immediate questions. Time off is discouraged, and flexibility is uneven. Some employees receive work from home opportunities easily, while others must prove themselves and work significantly harder to earn the same flexibility. The workload is heavy and expectations are high, yet compensation does not feel aligned with the demands of the role. Turnover is extremely high, which increases the burden on those who remain. HR processes and department reviews can feel invasive rather than confidential. Managers can be inappropriate by asking employees what they shared with HR, and conversations can feel like they are being reframed or twisted. In situations like this, employees may feel that those in higher level positions are more likely to be believed, which can be discouraging. Morale is extremely low, and many employees are openly unhappy. Potential employees should be aware of the culture before joining. If you need a job, it may serve as a temporary solution, but it would be wise to continue looking elsewhere at the same time. There needs to be meaningful change in leadership, clearer processes, and a more consistent and supportive management structure. While I understand that banking environments can be structured and compliance driven, the current morale and operational approach suggest a need for significant cultural and leadership improvements.

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Axos Bank Response
2mo
The environment described here is not reflective of the culture Axos aims to promote. We expect leaders to set clear expectations, apply standards consistently, and treat all individuals with fairness, professionalism and respect while operating within a results driven, highly regulated industry. Work at Axos can be fast paced and demanding, particularly for teams managing complex responsibilities and tight timelines, and we regularly review how policies, expectations, and management practices are implemented to support effective performance. Axos is intentional about building teams that value accountability, clarity, and ownership, and many employees appreciate the opportunity to contribute to meaningful initiatives within a structured, performance focused organization. As the company evolves, we continue to focus on strengthening leadership practices and creating clearer alignment across teams.
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