Axos Bank reviews

3.1

55% would recommend to a friend

(765 total reviews)
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Gregory Garrabrants

59% approve of CEO

59% positive business outlook

Axos Bank has an employee rating of 3.1 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

765 reviews
2.0
Feb 1, 2025

Pitfalls-a-Plenty

Recommend
CEO approval
Business Outlook

Pros

Good benefits. Beautiful office near UTC. Friendly co-workers. Amazing CEO. If you thrive working with difficult people and joining cliques, you can move up fast.

Cons

In concept, Axos seems like a great fit for ambitious people. In reality, it’s an exceedingly difficult working environment due to insecure, egomaniacal SVPs and Executives who lack vision, organization, compassion, and direction — especially those in Marketing and Business Products. From Senior Leadership in Marketing and Business Products, you’ll get: consistently broken promises, minuscule operational controls, cliques, tone-deafness, nepotism, disorganized prioritization, meaningless monologues, constant change in direction, lack of spatial awareness, threats of being fired, inconsistent opinions, an unhealthy work-life balance, intimidation tactics, unrealistic and unfounded performance expectations, and a lack of meaningful resources — not to mention minimum long-term support and employee onboarding training. These same senior leaders find creative ways to place blame on their employees when things don’t work in their favor, even though it’s their orders employees follow; and they rarely take legitimate responsibility for the dysfunctional, toxic environment they’ve fostered — (whether intentionally or unintentionally.) Many employees, (who actually prefer not to interact with senior leaders), become unmotivated, disenfranchised, and disinterested due to these factors — leading to accelerated turnover and cultural problems for Axos. Plus, employees in Marketing and Business Products say it’s hard to tell what the Senior Directors do for actual day-to-day work — besides complain and socialize. Also, the consensus is that the Marketing and Business Product leaders’ knowledge range are too narrow for the roles they must play at Axos. Overall, Axos could be a fantastic stepping stone in one’s career if it not for its Marketing and Business Product SVPs causing more harm than good to the Org.

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Axos Bank Response
1y
At Axos, we are committed to equipping our employees with the resources, training, and opportunities they need to excel. This includes comprehensive processes, procedures, and a 24/7 learning platform. Our goal is to foster a supportive environment where every team member feels empowered to succeed and make a meaningful impact. We hope you were able to address any concerns during your time with us.
1.0
Jan 8, 2025
Recommend
CEO approval
Business Outlook

Pros

- Potential for good experience (if you get very lucky with your placement) - Easy job to get. Since turnover is so high they are constantly hiring - you can be given a lot of responsibility which is nice. However, they will take advantage of hard working employees and not reward or incentivize them.

Cons

- The pay is extremely low. They do offer overtime but with the pay being so bad, you are forced to work overtime in order to afford your living expenses. - The culture is not very good. It’s not necessarily bad, but the work environment is quiet and boring. It feels like everyone is unhappy, especially the higher ups. The execs constantly put blame on their colleagues and subordinates and never take accountability. - No WFH even though a meetings are all on zoom. They claim the in office environment allows for quicker problem solving and more collaboration but that is simply not true. They also have a very strict tracking software which makes no sense since everyone works in office. - They force a lot of employees to work 50 hour weeks minimum. Their holiday schedule is garbage as well, you work all of Christmas week except for the 25th. - They constantly lose their best people which is very telling. I believe they are fine with the high turnover since they view employees as replaceable. They pay lower employees as little as possible because most people who work here had no other options. You get some experience and they get nice profit margins. - No room for growth, they also short the salary on internal promotions. Its rare for a lower level employee to get promoted - They promise entry level analysts raises and fast growth but that is not true at all. They will give tiny raises if you are lucky, no raise if not so lucky. - Upper management is very open about their political beliefs and association which is polarizing. - Morally questionable decisions and practices. Also very unorganized. - They will force you into whatever area they want/need so your career is at their disposal - you should only work here if you have literally no other options

2.0
Jan 5, 2025
Recommend
CEO approval
Business Outlook

Pros

- The bank is situated in one of the best locations in San Diego, so commuting won't be a problem as there is a metro station just outside the building complex. - I see potential for growth as they are opening new offices all over California, which results in a lot of overhead for the IT department.

Cons

- Micromanagement: You are required to work from 8:00 AM to 5:00 PM, 9 hours every day, regardless of any changes scheduled at night. You must also complete those tasks and be available the next day at 8:30 AM to provide updates daily. You will be randomly added to meetings, and if you're unavailable, you’ll be questioned about why you didn’t join the call. - Lack of personal growth: There is no opportunity for personal growth here because upper management engages in favoritism. They openly identify their "left and right hand" employees, so no matter what you do, the credit goes to their favorite employee. - Outdated office space: The office space and desks are very old, with a vibe reminiscent of the 1980s. On my first day, I was given used accessories, and I later found hair remnants on the used headphones. While the building complex is well-maintained by the Irvine Company, the individual office space is rusty, outdated, and has a strange smell. - Lack of office perks: If you're looking for a well-managed kitchen with free food or a few perks, this is not the place. The only amenities available are a coffee machine and a vending machine where you have to pay for snacks. I stayed here for over a month but decided to leave because I couldn't see myself staying longer. The average employee stays less than a year before leaving for all the reasons mentioned above. All current employees, except for higher management, are new, so they will likely leave eventually as well.

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Axos Bank Response
1y
Axos supports career growth and advancement opportunities from within. We implemented an extensive learning and development platform to help expand your knowledge base. It would be difficult to take advantage of our professional development opportunities with only one month of employment. While remote work offers convenience and flexibility for some, our organization strongly believes that working in-office fosters collaboration, innovation, and a sense of community that is difficult to replicate in a virtual environment.
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Glassdoor has 820 Axos Bank reviews submitted anonymously by Axos Bank employees. Read employee reviews and ratings on Glassdoor to decide if Axos Bank is right for you.