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      Axos Bank

      Engaged Employer

      Axos Bank reviews

      3.1

      55% would recommend to a friend

      (760 total reviews)
      avatar

      Gregory Garrabrants

      58% approve of CEO

      58% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Senior management

      3.0

      Culture & values

      3.0

      Compensation and benefits

      Axos Bank has an employee rating of 3.1 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      760 reviews
      2.0
      Sep 21, 2020

      COVID response is virtually absent

      Junior credit analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Young professionals, coworkers and middle management are great. You are free to alter processes

      Cons

      Upper management (read: CEO/CCO) has insisted that all employees work in-office through the pandemic. Virtually every job could be done from home with 1 office visit every 2 weeks for a wet signature here or there, but everyone is in-officd full-time. There have been 3 confirmed cases in the office in the past 3 weeks; they sent home maybe 20 people, for max 2 weeks. Some senior employees have directly expressed anti-masker and COVID-denier sentiments. Whoever is responding to these reviews saying "we conducted a survey about our COVID response, our employees say we did a good job" has failed to mention that survey took place in the first week of April, when San Diego had <300 confirmed cases. In reality, their COVID response has met the absolute legal minimum as required by the state of California, which means telling people to wear a mask and take their own temperature and wash their hands, but not enforcing that dictum on upper management.

      avatar
      Axos Bank Response
      5y
      We appreciate your feedback and take it seriously. It looks like you've identified yourself as a Junior Credit Analyst (JCA), and we're glad you chose Axos to launch your career. We've offered the JCA program for seven years, providing a springboard for talented individuals to enter the world of finance. During this time, we've learned a few things about what works best. One lesson is that it’s just not possible for JCA participants to learn effectively from home. Unfortunately -- and we mean this in the best way -- JCAs don’t know what they don’t know. More broadly, we think it’s also incredibly difficult for team members to work on strategic and operational initiatives, remotely. Finally, the precautions we're taking against the spread of COVID are in full compliance with relevant local, state and federal regulations -- and we think they've been effective considering the lack of spreading and the length of time we’ve been at it.
      1.0
      Feb 25, 2021

      Does not care about employees

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You may end up working with good people on your team, paid holidays, decent benefits.

      Cons

      Upper management and executives do not care about the employees. When COVID lockdowns first started, the CEO sent out an email threatening people’s jobs. Tracking software was installed on everyone’s laptops to manage productivity, and that software is still used when people return to the office. Also, some teams were forced to stay in the office, and many people got sick in the Las Vegas office. Management did not notify people appropriately. The CEO is a whack job. He sent out a crazy chain email with tons of fake news to the whole company in the middle of the pandemic. He also started posting “news” articles during the BLM protests that blamed liberals for everything. It was sickening to see him push his politics on the employees. Add to that, Ronald Reagan and conservatism is pushed in all the company documents, core values, etc. The office politics are insane too. Everything is a blame game instead of finding a way forward.

      avatar
      Axos Bank Response
      5y
      Thank you for sharing your views. At Axos, our team members are our most important asset. As we've said elsewhere on this platform, we believe our team members are better positioned to succeed by working in the office than working remotely. Accordingly, we’ve taken numerous precautions -- and we comply with all applicable laws and regulations -- to ensure that in-office work happens safely. Our CEO is committed to making Axos best in class, and the company has thrived under his leadership. Annual earnings per share rose from 9 cents in the fiscal year before he became CEO to $2.98 in the most recent fiscal year -- a more than 33-fold increase. It's not immediately clear to us how political bias is being pushed in our seven core values, which are as follows: - Emotional Involvement and a Positive Mental Attitude - Growth in Competence and Knowledge - Character (as defined by five pillars: trustworthiness, respect, responsibility, fairness and caring) - Superior Individual Performance within Our Meritocracy - Teamwork - Rationality (Fact-Based Objectivity) - Customer Obsession We hope you have found a better fit.
      2.0
      Oct 24, 2018

      Good for a young person just starting out, but don't expect to make a career there

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lively, active environment with a lot of technology being developed. Strong government oversight and astute lending practices make it very unlikely that the bank will fail like so many did in the 1980s and 1990s. Unlike the leaders of so many S&Ls and small commercial banks that grew rapidly and failed in the deregulated environments of the past, senior management at Axos is quite sophisticated financially. They are not local yokels who got too big for their britches, such has happened with several other San Diego institutions in the past. I have little doubt that Axos will continue to grow past $10 billion and beyond. The people who are responsible for asset preservation and risk management are doing a very credible job. In addition to financial skill, Axos has been successful at implementing a strong internal culture of compliance and auditability. Shady activities and dishonesty are not tolerated. Axos does fire people who get caught lying, making inappropriate expenditures, etc. The only thing that I believe might stop them would be a rapidly growing institution that is even more aggressive with Internet-based technology and does a better job of implementing it.

      Cons

      Management has very little skill at gauging the productivity or performance of people who are not engaged in clearly revenue-generating activities. If you are in facilities management, IT, security, or tech support it can be very difficult to make a case for a promotion or meaningful pay increase. The turnover in most business units is very high, and management bends over backwards to avoid being held accountable for the ongoing brain drain. There is a very small core of a few dozen people who have been at the bank for more than five years, with a large majority of turnovers happening in less than three years. The company brags that it has never laid anyone off, and that is likely true. Non-management people who fall out of favor but haven't done anything to justify being fired for cause are typically driven out through pay cuts, with their decisions to leave attributed to reasons that superficially can't be blamed on poor management. For example, managers will document a person's reasons for quitting as being unhappy with the "pace" of the company or just "family reasons," when in reality they were chosen to be replaced by less experienced individuals who have fewer commitments that affect work/life balance. (If you read that to mean younger people, you may be right.) Managers who don't fit in with the current incarnation of the "old boy" network are shown the door but given generous severance deals tied to strong non-disclosure agreements. You will probably never see a review from an unhappy former manager posted here, or criticism of the company in the media by a former manager. The discrepancy in pay between management and non-management people borders on obscene. Unless you are very high in the company or an exceptionally successful commissioned sales person, your pay will always be sub-par.

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