Axos Bank reviews

3.1

55% would recommend to a friend

(760 total reviews)
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Gregory Garrabrants

58% approve of CEO

58% positive business outlook

Axos Bank has an employee rating of 3.1 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

760 reviews
1.0
Apr 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Good Location, no more pros at all

Cons

1)All 4-star and 5-star reviews are fake and written directly by HR. The real average rating of reviews is 1.5, not 3.5. 2)The philosophy and culture of the company is very simple: they are making their employees to work as much as possible and they are paying to their employees as low as possible. They call it "meritocracy." 3)They are paying approximately 20% below the market salary and they are making 1 employee to do a job of 2 or 3 people. 4)Most of employees consider this job as temporary job until they found a better one (most of employees work here less than 1 year). 5)Company understands that most of their employees are looking for another job and company is hiring nonstop for all positions 6)During last 3 years the value of the company increased for 50% or $6B, why? because company pays salary significantly below the market and company makes 1 employee to do a job of 2 or 3 people 7)Company can't afford to hire professional managers and most of them just threatening employees that they will be fired. It's their management style. 8)Several employees already sued company.

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Axos Bank Response
3y
Honesty and integrity are two of our core values at Axos. All our reviews are from current or former employees throughout Axos. Glassdoor requires email verification for each review posted and uses a proprietary technology to detect abuse. The bonus program is intended to reward based on one's contribution. It is most beneficial to those who remain at Axos longer term as the vesting schedule for our stock grants is 3 years (1/3 vests per year). Axos operates in the extremely dynamic and competitive financial services industry. Accordingly, Axos moves quickly to maintain its strong competitive position within that market. We understand that this can be challenging. We are actively hiring to improve our Team Members’ work balance as there continues to be worldwide labor shortages. Axos believes in promoting from within and continues to enhance our management training program for new and existing leaders.
1.0
Aug 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Communal trail mix. Fancy coffee machine Tissues Free Parking

Cons

This is your warning, stay away If you want a complete picture go look at the reviews for BofI Bank of Internet (Most creative name ever I know) and you’ll see this place has a history of poor culture and more turnovers than a bakery. Good luck building any working relationships when people leave through a revolving door. Don’t let them imply that this is a startup or a fintech company by any means. It’s been in business 20 years, it’s not a startup, it’s playing catch up. There is no startup culture. There are no sponsored events or team building. The culture is cold, dark, and emotionless. Don't expect work-life balance. It's frowned upon if you only work 40 hours a week. You are disposable. COVID response has been an embarrassment and continues to be a farce. For a bank that prides itself on having few physical branches, and being “banking evolved”, half the workforce was required to come in everyday to the office. Now pretty much everyone is back. Literally 2 whole buildings, 30 floors, and we are the only company still coming in. Shoot, someone even called the cops on us. No work from home even if you have a laptop and VPN. Like what’s the point? If you wanted to wfh, you had to get special permission and document every single minute of work. Talk about widespread distrust and micromanagement. Not to mention they record your screen and track your browsing and mouse to make sure you’re working. This is everyone, no matter where you’re working. Hello, we’re adults here and goodbye privacy. It definitely starts at the top. Apparently, the CEO and senior executives can just ignore wearing a face mask. Like can you at least pretend to care? You do have older employees besides the fresh college grads eager to earn $19/hr. Doesn’t surprise me, when I first interviewed, there was Fox News blaring in the entrance lobby. There’s a self-serve thermometers at each door, but I guarantee you no one uses them. Add to that you have employees still going out on weekends, getting exposed, coming back to the office, only to leave because they have to go get tested. Oh, it’s not all bad, we still have communal trail mix in all break rooms. Splendid, I’ll just grab some covid peanuts and m&m’s. Also, don’t believe the excuse that we aren’t working from home due to IT security concerns. I have colleagues in very similar or identical positions in other banks who have been working from home the entire time. They, and all my friends and family are bewildered that we’re still going in. So, either that’s a lie, or, this “online” bank can’t get their IT security together. Compensation is below average. They try to justify it by giving larger bonuses. The thing is half the bonus is stock, which vests over 3 years. So, assuming you get a bonus after your first 6 months, you won’t even see 1/3 of that until a year later. So, 1.5 years to see a fraction of it. Annual cost of living increases is not given to everyone. Stock doesn’t help much when you’re not in the tax bracket to benefit from it, and most people leave before 2 years anyways. The 401k is just disrespectful. You only get a match in stock. This stock does not begin to vest until 2 years, so basically nothing. Then it takes a full 6 years to vest fully. This wouldn’t be so bad if the stock has performed well, but take a look it (NYSE:AX) and you’ll see growth is stagnant. The best is when we’re given a half day before Christmas and are told it’s a “gift” from the CEO. Don’t expect to get July 3 off if it falls on a Friday either.

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Axos Bank Response
5y
Thank you for taking the time to share your concerns. Your feedback is important as we confront these challenging times as a team and strive for excellence. COVID-19 has presented challenges for all of us and at Axos, we are incredibly proud of the way our team members have risen to this moment. Make no mistake, being an essential business has demanded a lot. It has challenged us and even brought out the best in us. We've adapted quickly to meet the health and safety needs of our employees while continuing to offer the excellence and superior service our customers deserve. We all remain invested in that mission. We appreciate what each and every team member is doing every day to deliver their very best in the toughest of times.
1.0
Jun 1, 2019
Recommend
CEO approval
Business Outlook

Pros

The location beautiful La Jolla , CA

Cons

Before i applied to this company I was well aware of the excessive bad reviews. However, there was a bit of hope so I decided to give them a shot. It is by the grace of God that I survived a year. This is by far the worst company I’ve ever worked for. They have people in superior positions by default and it shows just by communication in general. Everyone is not treated fairly and they expect you to just shut up and be a puppet. If you are an assertive person that believes in speaking up for yourself this is not the place for you. You’d probably be better off at Wells Fargo. Not only are you underpaid it is torture if you have morals and integrity that you live by because there’s a lot of things that go on and obviously people talk about it amongst themselves but, afraid to speak up. There’s managers that lack respect for others, they speak negatively about staff and not afraid to do so in a 2nd language because they’re comfortable enough to think English is the only understood language. I don’t see this company lasting another 20 years. It’s not worth it DONT DO IT!

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Axos Bank Response
7y
Thank you for your feedback. We’re sorry to hear about the experience you described; it's not representative of the culture we have and want at Axos. We’re interested in knowing how we can improve, which is why we conduct a confidential, anonymous employee survey each year. We want team members to be honest with us in keeping with our values of respect, responsibility, fairness, and caring. May you find what you are looking for.
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Glassdoor has 815 Axos Bank reviews submitted anonymously by Axos Bank employees. Read employee reviews and ratings on Glassdoor to decide if Axos Bank is right for you.