BB&T reviews

Branch assistance is minimal. It is not for lack of trying; the company just doesn't have enough staff to support. Often times, I have been left with one other person to run a branch for a week. This, of course, creates client frustration, and the employees take the brunt of that. Hold times on technology support phone lines are often times 5-6 hours. This lack of support creates high turnover. It is difficult to get new hires into the appropriate classes, (sometimes over a month-long wait, which means that it takes 2 months from hire to truly have the employee up and running), which further adds to the issue.

No work/life balance. Always understaffed. They had enough employees for an average day if everyone was in the office but with a large department there is always someone out on vacation/sick and employees were always struggling to get work done. Overtime was expected everyday, sometimes not getting home until 9pm at night some nights. Not a good work environment for employees who have children they have to pick up by a certain time. And if you had to leave you were looked down upon because you weren't contributing. They expected work to come first and family second. Managers micromanaged the supervisors and staff.