BB&T reviews

Constantly changing things up to please regulators, sometimes hard to keep up with the changes; technology is dated but improving; loan origination process is cumbersome.

I recently lost my job after more than 32 years with this company because of an unintentional error. 32 YEARS of loyal hard work, sweat and tears. They say their are no 'sales goals' but the company just rephrases the expectations. This is not the same company I worked for just 5 years ago. Associates are dropping like flies! I was a exemplary associate. I'm sadden by this. Feel like I'm getting a divorce after being dependable and loyal for many, many years. BB&T now expects nothing but perfection! 'non-negotiable' !!! The staff is expected to work with a very, very lean staff to reach unrealistic goals. Which creates disgruntled clients. Which means the tellers get the brunt of the client complaints of the long wait time. BB&T is about the bottom line instead of how the client might perceive their banking experience. Clients don't understand that with every banking transaction, the bank associate's job may be on the line. Something I took lightly which cost me my job. I remember a time in my 32 years, where my manager would fight for me. I was shown the door...'NON-NEGOTIABLE'!!