All web based training, and very ineffective
No on boarding for new hires
No direction from management because they are clueless and not fit to be in management
No breakdown of processes
Upper management clueless to how day to day life actually is
No support from management
Internal turmoil over assigned credit
Compensation plan changes during the year
High, high , high turnover. HIGH!! Chop shop of banking.
Unhappy workplace
No system in place for any improvement
Management does not communicate ( I.e, answer their phone or return emails ) consistently on a daily basis
Zero people on team performing to minimum standards
No local marketing
No regional presence
Awful customer service support
Antiquated computer systems
Company prides itself on being digital banking leader yet cannot perform minimum functions necessary of bank
Hired external candidate for management and they had NO previous management experience, in fact, they were getting managed out of their Business Relationship Manager position for not producing in any categories at their previous bank
Quickly saw right through all of their BS and did not believe in them at all.
This same manager threatened my family in a one on one meeting saying that they would “hate for anything negative to happen to my family if I did not book a loan by the end of February”. (Keep in mind, this was said to me while I was still in training) Total POS of a person. Clearly not fit for management. Very unprofessional. Did not threaten any of "their hires" that were at the bottom of the rankings. Did everything they could to protect "their hires". Heard from multiple people in the local banking industry that he wanted to "push out" current employees from their roles so that they could bring in their people, but keep in mind the people that they brought in were very weak.
Underwriting in Birmingham and they have NO knowledge of the local market in California. (The opposite of this was told to me during my interview when I asked, was told they have “special dedicated underwriters for California deals and they are experts on the market”)
Cannot do lines of credit based on A/R’s. Major disadvantage.
Average loan takes 60-90 days to complete. SLOW underwriting and processing.
SBA division is an absolute joke!
Cannot utilize your COIs because you can never set accurate expectations on when a loan will be complete because there is no sense of urgency from underwriters and processors.
Management is clueless on how the bank is run. You can’t count on them for any sort of direction or answers to questions on completing tasks. They also have absolutely no pull with the underwriters. The underwriters think the sales area managers are jokes.
Bonus compensation is the worst in the banking industry for this type of a position. (Again this was another item that was explained very inaccurately to me in the interview process. Bonus compensation was VERY DIFFERENT then what was explained to me.)
