BT Group reviews

3.6

68% would recommend to a friend

(10,850 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,850 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews
3.0
Oct 7, 2015

Audio Conferencing Lead Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Job was enduring and simple to do, and provided a feeling of satisfaction, and had alot of freedom to perform your duties at a comfortable pace

Cons

It was contracted base, and the company did not wish to hire directly. There was alot of conflict with the company itself and they began to outsource. Also, since they were outsourced to contracts there were no benefits really.

2.0
Aug 10, 2015

The pressure is on...

Recommend
CEO approval
Business Outlook

Pros

Good well established company with a growth strategy around serving our big multinational clients. Good overall conditions and potential to advance.

Cons

A culture primarily based on cost reduction an 'jfdi', leading to long hours and stress for the workforce.

4.0
Jul 9, 2015

Global Account Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Energy of a Start-up, with the History of a 100yr+ old Company. Work from Home. Intelligent peer group.

Cons

You don't get paid $1 of Comp until you hit 51% of Annual Quota. Company seems to only want to support the extremely large, multi-national Outsourcing deals. Lack of US-only solutions.

Viewing 103 - 105 of 10,850 Reviews

Glassdoor has 11,832 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.