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      BT Group

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      BT Group reviews

      3.6

      68% would recommend to a friend

      (10,850 total reviews)
      avatar

      Allison Kirkby

      73% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      BT Group has an employee rating of 3.6 out of 5 stars, based on 10,850 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      11K reviews
      2.0
      Jun 9, 2015

      Delivery Gets Left Holding the Bag

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      BT has a lot of interesting clients in multi-national companies so you will be exposed to some interesting industries and there are a few international opportunities.

      Cons

      All roads lead back to London so employees in the US and Regional offices are second class. Contracts are signed with unreasonable promises being made to the client on delivery timelines. Delivery centers & support teams are remote and are often over-allocated so they don't meet timelines. They don't care either because they are not client-facing, but you are! Turnover in the centers is an issue.

      2.0
      May 16, 2015

      Global Services Can't Compete in U.S.

      Regional manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company pays well and has strong possibilities to compete effectively. Work life balance is high priority.

      Cons

      Not competitive in U.S. Does not have many of its own points of presence which makes access costs very high. Not very good at installation and implementation of products and services. High turnover in sales people. Has not had a green field win in U.S. in over three years. Losing existing customers.

      3.0
      May 6, 2015

      Senior Consultant - Advise

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot of training available if you build the right relationships.

      Cons

      The company is very large and broken up. It is tough accomplish anything with HR. Raises only happen if you have an offer in hand and you on a high billing engagement. Bonuses are hardly worth it every quarter Advise loses money and greater BT boasts huge profits... BT is all who you know not what you know. Advancement only comes from having a relationship with people above you.

      Viewing 106 - 108 of 10,850 Reviews
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      Glassdoor has 11,832 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.