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      BT Group

      Engaged Employer

      BT Group reviews

      3.6

      68% would recommend to a friend

      (10,850 total reviews)
      avatar

      Allison Kirkby

      72% approve of CEO

      55% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.6

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      BT Group has an employee rating of 3.6 out of 5 stars, based on 10,850 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      5.0
      Aug 29, 2008

      excellent company to work for

      Wlr3 homemover advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      very supportive company especailly for working mums for example i have worked for the company for over 10 years and i have been given lots of opportunitys to progress and learn more about other departments which i have been happy and honered to do, also visiting many sites doing various jobs even though i have now gone part time i still get offered other things all the time they do not take it that as i have a child now i cant do anything else, they are very supportive if i need anything and i will always go the extra mile for them as its like for like.

      Cons

      none anymore there was so many a few years ago but thanks to care these have been knocked on the head

      1.0
      Aug 27, 2008

      Stop changing the structure of BT corporate every year

      Field sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job security although this is becoming a problem now as the company seems to be putting a lot of people into re deployment. The benefits you get for working for such a large organisation are also very good such as discounts on most hosehold expenditures.

      Cons

      No recognition for anything as you are just seen as number. It is becoming increasingly difficult to get promoted as jobs seem to not appear on the job sites and are filled internally by people who have worked for managers in other parts of the business and are then given promotions when these managers move. Seems to be a culture of jobs for the boys creeping into corporate.

      2.0
      Aug 27, 2008

      Constructive Criticism for BT to improve there call centers!

      Inbound sales/customer options team
      Recommend
      CEO approval
      Business Outlook

      Pros

      Quite a good salary and good staff facilities.

      Cons

      Very strict regarding necessary time off, useless managing staff shifts and when they get it wrong will not admit or change it unless you have proof. BT ask for your opinion but do not take it, when introducing new systems BT do not take the time to make sure it will work and if staff are unsure BT do not offer much help. The bonus system just doesn't work, i would write down my sales every day but at the end of the month my bonus would not reflect this and when i would go to my manager with my bonus sheets nothing would be done.

      Viewing 10822 - 10824 of 10,850 Reviews
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      Glassdoor has 11,832 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.