BambooHR reviews

3.7

68% would recommend to a friend

(770 total reviews)
avatar

Brad Rencher

86% approve of CEO

58% positive business outlook

BambooHR has an employee rating of 3.7 out of 5 stars, based on 770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BambooHR employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

770 reviews
1.0
Jan 18, 2017

Onboarding Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working remotely, flexible schedule, good time off policies.

Cons

Terrible direct-to managers; people in management positions they shouldn't be, disconnected management, false promises of "family".

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BambooHR Response
9y
We love the pros here and are super concerned about the cons. We've discussed them internally and will seek out where we went wrong. We focus on excellent communication, but it looks like we can do more here. We hope you gave this specific feedback to your managers, HR, or an executive directly, and we wish you the best of success!
1.0
Jan 3, 2017

AE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They are very nice people to work with and it's a clean environment

Cons

they pay nothing to their sales people

avatar
BambooHR Response
9y
We agree about the nice people. :) We are sorry you felt the pay inadequate! We get feedback often from our 50+ account executives and have found high satisfaction with pay which is likely part of the reason we have such great retention on these teams. We also watch the market comparables closely and know that our pay is competitive with market rates. We are a performance organization and invest greatly in the success of all of our teams. If anybody has questions, please give our recruiters a call, and we can share more info!
4.0
Dec 26, 2016
Recommend
CEO approval
Business Outlook

Pros

BambooHR was a good starting point in the software space for me. This was my first sales job so I had a lot of learning to do. The training was extremely helpful for me but this was my first exposure to sales so I'm not sure how that may measure up to other sales positions. The dedicated sales trainer works hard to make each training relevant. Sales teams are split up into teams and it's super nice that our recruiters find people that are driven and know the importance of teamwork. Everyone in the sales dept kind of meshes. Teams are small enough that you can voice opinions and improve but large enough to have a variety of selling styles. Managers appear to sincerely seek feedback. Not sure how much of it makes it to senior management's ears. Senior account executives and managers are hired internally which is nice. The positions are really competitive. Company meetings are great and there is lots of transparency. During these meetings, the founders share information with the entire company that is normally only discussed at the c-level. Loved the trust between company and employees. Work-life balance is great. Didn't feel too much pressure to work longer than the regular 40hr work week.

Cons

Training topics are great but there is almost no engagement during 'role-play' exercises. People don't really take it seriously so it seemed a little unnecessary to me. The job is awesome if you're looking to meet quota and go home. Senior AE positions are extremely competitive (as they should be) but management positions are few and far between. In other words, if you're looking to 'move up' within the company, your ceiling is senior AE. Could be wrong but haven't seen new teams forming or new managers be considered with one exception that didn't make sense from my point of view. Teams are split up into senior AEs and all other AEs which is weird that you wouldn't want your best salespeople interacting with as many AEs as possible. Some work is being done on this front so this isn't a huge worry. Like it's been stated before, sales dept feels completely different from the rest of the company. This isn't to say that there's a negative atmosphere in the sales dept but it's definitely not as 'Bamboo-ey' as the rest of the company. Sales would joke that all the awards and recognition on BambooHR's culture comes from the 'second floor' (where the rest of the company operates). It may be the nature of the job but sales dept always seems way more stressed than the rest of the company. Even though managers always seek feedback, you don't always get a sense that the feedback is making it any further than the manager you to which you spoke. There's been a months-long transition of lead management and both sales dev and AEs are unhappy with it. Some of it stems from unclarity in job responsibilities. Basically there's a weak sense of unity between sales dev and AEs. Griping occurs on both ends of that relationship. There's a real feel that 'we are all on this ship and we'll correct the path if we make a mistake' but that can come back to bite you in the butt. Sometimes decisions are made by management but they can't be fully explained to the staff. That makes it harder to be confident when we move in a new direction. So you get AEs that would just rather do things their own way. Monthly quota review can really affect your concentration and level of stress. End of month is crazy and normally managers spend the better part of the day badgering you about each and every deal in your pipe. I'd often have leads go cold on me after I berated them the last week of the month at my manager's insistence. Average sales cycle for a lead is 5-6 weeks so why is quota evaluated on a monthly basis. My guess is that we would have a 30%-40% quota attainment for AEs and almost double the quota attainment for SAEs. Make of that what you will, but it jut means you have an extremely successful group and a mostly discouraged and stressed out majority.

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Glassdoor has 791 BambooHR reviews submitted anonymously by BambooHR employees. Read employee reviews and ratings on Glassdoor to decide if BambooHR is right for you.