BambooHR reviews

3.7

68% would recommend to a friend

(771 total reviews)
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Brad Rencher

86% approve of CEO

58% positive business outlook

BambooHR has an employee rating of 3.7 out of 5 stars, based on 771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BambooHR employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

771 reviews
3.0
Oct 20, 2021

Fit In or Get Out

Recommend
CEO approval
Business Outlook

Pros

Headline sums up how I feel.

Cons

If you do not take shape of what they want you to, there will be no promotion or room for you for long.

2.0
Nov 29, 2020

Was great but now has slipped.

Recommend
CEO approval
Business Outlook

Pros

BambooHR has some amazing people working here. I don't even think BambooHR realizes the talent that they have.

Cons

BambooHR was always on the up and up. People were happy and things seemed to be going in a good direction. There were some negatives such as heavily requesting for referrals; however, the talent aquistion team never follows up or treats those friends you refer with eespect and honesty, which is why i stopped referring individuals. The pay is extremely minimal. They claiming they are paying fair rates but when shown that they are not you are met with, "Well those companies pay so high because they don't have a culture." Last year, when we got a new CEO, we were promised career opportunities and training opportunities. A year has passed and this promise still has not been given or even shown a real roadmap. In reality the opportunities are basically not existent. You try and create these opportunities for yourself but instead are told, no that is a lateral move you don't want that or nah we don't think you'll be a good fit for that. When Covid19 hit, BambooHR did probably what they thought was the best they could do. They kept saying, "We haven't let people go, we didn't do pay decreases, we didn't furlough individuals. We are one of the only companies that didn't do this along Silicon Slopes. In fact we are hiring continously!" What they aren't telling you is that they are hiring because they have lost so many people. Why? Because they cut wage increases (only to bring it back again under the circumstance of "Do the right thing"), hired 2-3 new top level executives (can see it even on LinkedIn), are using their values as crutches for decisions that they are making, and top level executives are refusing to accept accountability for the mistakes they are making. We are constantly being told, after providing our feedback and thoughts, well what can you do to help the situation. I truly believe that BambooHR believes that they have handled the Covid19 thing quite well but if the leaving numbers of individuals doesn't cause a red flag for them then that only means they are not looking at the bigger picture or wanting to change at all.

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BambooHR Response
5y
We appreciate that you took the time to provide us with this feedback. Please know that we’re listening and incorporating this feedback throughout the organization - from talent acquisition up to our executives. We completely agree with you that we have the best talent in Utah! We don’t take that for granted. We are really proud that we were able to retain our entire workforce during this challenging year without requiring layoffs or furloughs. To provide a slight point of clarification, we have added a net new 200+ positions this year, slightly down from our projections, but still growing. It’s true that we’ve also experienced some attrition as companies around the country have begun to recognize the talent we have here in Utah and at Bamboo. Addressing this issue is a top priority for us as we move into 2021. Furthermore, our talent acquisition team is working on processes to better communicate how they handle employee referrals, as we strike the delicate balance between privacy constraints and excitement around potential candidates. We believe that Bamboo is a wonderful place to work, but are continuously examining things like culture, pay, and benefits to ensure we are meeting the needs and expectations of our employees. Covid-19 presented challenges for nearly all businesses. While we did make the necessary decision to hold off on pay raises due to business climate uncertainty, we were grateful that our financial situation allowed us to add raises back in the third quarter of the year, along with a year-end bonus. We are so excited about our future at Bamboo and know it takes our entire team to get to where we want to be. Again, we appreciate you reaching out. We also encourage you to discuss your concerns directly with your manager if you are comfortable.
3.0
Nov 4, 2019
Recommend
CEO approval
Business Outlook

Pros

The people you work with are truly amazing. Great leadership who takes their time to do the right thing. The Bamboo values aren't just something they stick up on the wall, everyone lives by them during work hours and outside of work. Truly a great company. Great place to get a jump start on your career.

Cons

The benefits are great but they don't make up for the severly low compensation. Your direct manager is only allowed to approve up to 1 hour of overtime every pay period and unfortunately management doesn't realize that some teams have to work overtime because we have to hit deadlines for our clients employees to get paid. In payroll, there is a lot of micromanagement. If you don't like to be micromanaged, payroll is not for you. There is a lot of career growth at Bamboo, but if you start in Customer Experience and try to make a jump to another department, you are going to have a difficult time. When I interviewed for this job, I was not told what the position would be. Some of us thought it was a sales position and it is not. Be completely transparent with what the role is during the interview process.

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BambooHR Response
6y
Hey there! Thank you so much for taking the time to leave a review and give feedback. We read each of these reviews and consider all feedback given, so thank you for sharing yours. We have some really great people here and are glad you've chosen to be a part of it! Our values genuinely guide everything we do and shape who we are and the decisions we make. We try really hard to make sure that we explain each position clearly and even send a survey to all new hires and ask specifically about that. Hopefully you were open about your experience there as well. In terms of compensation, we're constantly trying to live our value of "Do the Right Thing" and continually do market research to make sure we're on target with fair compensation. Thanks for choosing to be here and for everything you do to make BambooHR a great place to work.
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Glassdoor has 792 BambooHR reviews submitted anonymously by BambooHR employees. Read employee reviews and ratings on Glassdoor to decide if BambooHR is right for you.