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Basecamp Franchising

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Basecamp Franchising reviews

4.1

77% would recommend to a friend

(53 total reviews)

Tyler Gordon and Zach Gordon

100% approve of CEO

84% positive business outlook

Ratings by category

4.3

Work/Life balance

4.2

Career opportunities

4.1

Culture & values

4.0

Senior management

3.6

Diversity & inclusion

3.6

Compensation and benefits

Basecamp Franchising has an employee rating of 4.1 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Basecamp Franchising employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

53 reviews
5.0
Feb 21, 2017

Good to Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

BaseCamp is a very good organization to work for and is on its way to being a really great company. The founders see the staff as family and they lead from the front. The company seeks its success by seeking it's franchisees success first. They are fiscally responsible in order to maintain long term stability.

Cons

The growth of the company has required BaseCamp to evolve from a small company to nearly 50 employees. For a while there they were behind the curve and staff was stretched to the limit. The company has now caught up with the increased need and the staffing level seems to be right sized. A new building has been purchased and the new space represents an exciting next chapter.

avatar
Basecamp Franchising Response
9y
I'm glad to see that the work we're putting in to build a rewarding, professional, collaborative, and engaging working environment is being noticed. It's true that as we transitioned from a small company of less than 10 employees to almost 50 we went through some awkward 'teenage' years, and appreciate the patience our entire team has shown. I too feel like we're moving in the right direction and believe our best years are ahead of us! -Scott Sloan, CEO
5.0
Jul 29, 2016

A Great Company On the Rise

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are looking for a perfect company, it doesn't exist. Everywhere has its problems. The cool thing about BaseCamp is that its problems are unlike those at nearly any other company, and its strengths you won't find anywhere else. The founders are salt of the earth, good-hearted people. They sincerely care about their employees and franchisees, and want to provide the best for them. They are also very frugal but very generous people. As a result, they attract top-notch people to work for them, who make the workplace a positive and friendly environment. The friendships I've made at BaseCamp are genuine and help make everyday life wonderful.

Cons

Communication is not always a strong suit, but BaseCamp knows that and is working on it. Things are improving, but we often fall into the trap of forgetting who we're supposed to include in on what information. To be fair, however, I don't know of an organization that doesn't have problems in this area. Working with franchisees can be a treat, but like any customer relationship management situation, it can also not be. You may be used as a punching bag if a store owner is having a bad day, which can wear on morale and self-esteem if you're not prepared for it. The vast majority of franchisees are incredible people and will inspire you. Also, benefits are not fantastic, but they will reward you with increases in compensation if you prove you can add value to the company.

1.0
Mar 12, 2016

I Do Not Recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Truly nothing. The company is not one I can recommend in good faith to anyone.

Cons

Turnover is atrocious. The environment of distrust extends not only to employees, but franchisees as well. This has created a bitterness that undercuts all the prospective growth the company should be attaining. If you are looking for a career, keep looking. Basecamp is not the company which will provide you a long-term opportunity.

avatar
Basecamp Franchising Response
9y
I'm sorry that your experience here at BaseCamp was negative; clearly we have work to do. I'm committed to building a culture that fosters learning and growth for the members of our BaseCamp team, and we're making progress. Counter to your comment, I'm proud of the average tenure we're seeing, especially given a perceived change in the modern workplace where team members move around more frequently than they did two decades ago. For anyone out there reading this, I would invite you to talk to the people that work here today and see if they believe that BaseCamp is truly a 1 star company. I think you'll find that the overall employee satisfaction is different than this review suggests. -Scott Sloan, CEO
Viewing 37 - 39 of 53 Reviews
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Glassdoor has 54 Basecamp Franchising reviews submitted anonymously by Basecamp Franchising employees. Read employee reviews and ratings on Glassdoor to decide if Basecamp Franchising is right for you.