Bazaarvoice reviews

3.7

72% would recommend to a friend

(844 total reviews)
avatar

Joe Davis

78% approve of CEO

64% positive business outlook

Bazaarvoice has an employee rating of 3.7 out of 5 stars, based on 844 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bazaarvoice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

844 reviews
2.0
Mar 31, 2015
Recommend
CEO approval
Business Outlook

Pros

close to home easy work, just a lot of it most people in austin tech have been here for at least a couple months so you can share stories

Cons

annoying ra-ra attitude forced upon you no information shared with contributor level employees, everything kept at the manager+ level way overloaded with work so no way to use the "unlimited" vacation poor culture of appreciation reflected in the poor salary that the company gives

2.0
Aug 11, 2023
Recommend
CEO approval
Business Outlook

Pros

I 100% back BV products. I think they're innovative and a need to have solution on pace with the progression of the digital e-commerce space. It was a pleasure to work under the manager who hired me until she was promoted. All the best to you, AK!

Cons

Hated the environment I adapted to under my new manager. I was forewarned by someone else that a snake was coming over to my team at the time. Surprise, ahaha. I did not feel supported by leadership as a new employee. There are many things that were not in my control that may have been used against me that lead to my separation for the company. One can only advocate for themselves so much before you all realize this is an across the board issue. It was also apparent to me that many people at the company were hired in an untraditional process as they are related to, dating, close friends of individuals in decision making roles at the company. It's also no surprise as to how these people are also alway highly placed on a pedestal (go figure) I felt like BV's sales team was very clique-y and immature at times, especially during social gatherings. I've been privy to conversations about higher up employees engaging in illegal activities which should never be a topic of conversation in a professional/social setting. Yet, these are the same employees hired to lead teams ... overall. My time here was short but after a quick change in management I quickly figured out this was not the environment or company for me.

1.0
May 19, 2021
Recommend
CEO approval
Business Outlook

Pros

- WFH policy changed (thanks to Covid)

Cons

- The work. I used to be able to brag about the cool projects I worked on here. How we were innovating and changing with the tech landscape. That has not happened in at least 12 months now. Innovation is a buzzword thrown around but represents very little. Be prepared to patch, band-aid, and maintain whatever you are assigned to. New ideas are great for a team chat but forget about getting those tickets on the board. - Coworkers. There are very few still here from the time that I started. Almost all the good ones have gone. Those that remain, are most likely looking for a move. The engineers that are moving quickly up the ranks, are management friends/favorites and talk a whole lot, but deliver very little. In fact, the features they do deliver go against more tenured engineer advice, yet they get approved and the team has to add that to our tech debt list. Those who have been promoted to staff or senior staff level constantly bring their agenda to team meetings, which generates a lot of tension and prevents the team from moving forward on a lot of topics. The aforementioned engineers move from team to team as there seems to be a huge effort from management to drive the careers of certain engineers. My personal feeling is that if you don't say what management wants to hear all the time, you won't be on that list. - Management. Well, where do I start? Again, we lost a lot of the management that was here when I started. Those that remain are Jira board fanatics, but leadership shy. Management will sit on a team call, listening to their unofficial team lead argue with all of the other engineers, yet not intervene. It goes on forever and generates so much tension. I have no idea why it's allowed to continue. If you call the manager out, the response is something like, "Let's be nicer to each other, and document how to do that". Read that last part again. The noticeable difference here is, if the manager misses the meeting, the "lead" never speaks. It's all for show. They are unable to manage changing situations vs expected deliverables. During development, things become apparent that were not known previously. When your engineers tell you that we should revisit what we want to do, you should listen. Don't insist we stay the path just because you don't want to back down. So much wasted time, unhappy end-users, and poor team morale. Shocking management. Your one-on-one with your manager is supposed to be private. However, don't be surprised to see everything you say in a shared Google doc. Not just work-related either. Chit-chat about family, etc is in there too. Where is the trust or the authenticity there? You can't ask how my family is doing without taking notes on it in a shared Google doc? Last but not least. The quarterly mandatory meeting with the "CTO". This is dressed up as a way for him to have some time getting to know you and the team. Don't be fooled though. It is a grilling session to make sure everyone knows what the upcoming deliverables are. Get your presentation ready and know your Jira board inside out, because the relaxed get-to-know-you meeting is coming up. So relaxing. Maybe he knows his management is as bad as I do and he wants to make sure engineers at least know what to do. Who knows? - Summary If you are looking for a place to fit in as a yes man and just take a paycheck, Bazaarvoice is for you. However, if you prefer to push yourself, work on technically challenging projects, it may not be a good match. I had a feeling I should have left during the last mass exodus, but I stayed. My career has regressed as a result. It looks like things are better for Engineering in the Bangalore or Belfast office, but Austin is nosediving in terms of quality. If you want to innovate, deliver quality, and grow your career, your time may be best served elsewhere.

Viewing 19 - 21 of 844 Reviews

Glassdoor has 905 Bazaarvoice reviews submitted anonymously by Bazaarvoice employees. Read employee reviews and ratings on Glassdoor to decide if Bazaarvoice is right for you.