Is Behavior Frontiers a good company to work for?

Behavior Frontiers has an overall rating of 3.3 out of 5, based on over 576 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 47% of employees would recommend working at Behavior Frontiers to a friend and 55% have a positive outlook for the business. The best reviews about Behavior Frontiers have been left by employees working as Clinical Director , Senior Behavior Technician and Senior Behavior Therapist .

Does Behavior Frontiers pay their employees well?

According to anonymously submitted Glassdoor reviews, Behavior Frontiers employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Behavior Frontiers. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Behavior Frontiers?

47% of Behavior Frontiers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Behavior Frontiers 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Behavior Frontiers?

Behavior Technician (204) , Behavior Therapist (54) , Senior Behavior Technician (30) , RBT - Registered Behavior Technician (20) , Senior Behavior Therapist (16) , Behavior Instructor (15) , Board Certified Behavior Analyst (BCBA) (14) , Case Manager (14) , Behavior Interventionist (13) , Clinical Director (13) , Behavior Supervisor (9) , ABA Therapist (7) , Scheduler (7) , Senior Behavior Instructor (7) , BCBA-Behavior Supervisor (6)

What are the pros of working at Behavior Frontiers according to real employee reviews?

"My supervisors are great and offer as much support as needed with clients and future professional goals." ((in 42 reviews)); "Great training if you have no prior experience" ((in 38 reviews)); "They have flexible hours so it's good to work there if you are a student." ((in 30 reviews)); "The pay is good and I got up to full time hours within a month of getting my case load." ((in 30 reviews)); "The case managers are great at communicating with us and a big help if you have any questions or concerns." ((in 30 reviews))

What are the cons of working at Behavior Frontiers according to real employee reviews?

"Bad communication, client cancellations are possible" ((in 16 reviews)); "Money hungry upper management seeking their own personal gain with complete disregard for their loyal employees who contribute the most to get the "job done"." ((in 9 reviews)); "It is difficult to get time off dates despite putting them in far in advance." ((in 6 reviews)); "Leadership is completely lacking in this regard and leaves the company without a clear mission, company culture or values ." ((in 4 reviews))

What Behavior Frontiers locations have received the highest employee ratings?

Saint Louis , Pasadena , Anaheim , Santa Ana , San Jose , Plano , Monrovia , Long Beach , Gardena , Orange

Behavior Frontiers reviews

3.3

47% would recommend to a friend

(572 total reviews)

Helen Mader

68% approve of CEO

55% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.3

Senior management

3.3

Career opportunities

2.9

Compensation and benefits

Behavior Frontiers has an employee rating of 3.3 out of 5 stars, based on 572 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Behavior Frontiers employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

572 reviews

2.0

Nov 3, 2019

Not a steady income and corporate is a joke

Behavior technician

Recommend

CEO approval

Business Outlook

Pros

The pay is better than most companies in this area! The clients are amazing. You get to build strong relationships with them and watch them grow and succeed. It truly warms your heart. The Training Coordinater is so sweet and helpful! She answers all questions that are brought to her. Senior Behavior Technicians are all really supportive and knowledgeable, they can be intimidating at first but they really care about the clients and are always there to support the techs with advice and ideas to become stronger techs. The BcBAs are very qualified and know their ABA. You can tell they have spent years in the field and always have an answer to any problem or program that needs some fine tuning.

Cons

This isn't the type of job you can rely on to pay your bills. Becoming a full-time employee is really difficult as clients schedules are constantly changing. Even when you do reach full time status you can lose it the next week, but they want people with open availability and no second job.. it doesnt make a lot of sense. There seems to be little reprimand to parents if they cancel all the time but employees are expected to never get sick or call out. I had multiple clients call out in a week and lost 16 hours. Scheduling is a joke and barely knows what's going on half the time. When a client cancels they say they'll try to find a fill in for you but almost never do. Then come to find out that there were 15 clients who needed a fill in that day. They intake an obscene amount of clients even though they dont have enough employees, and then they give hours to new clients but leave older clients without their necessarry/required hours. It's VERY unethical. I've overheard the SBTs talking about how difficult it is for them to get g.a. just to meet their hours and how much time they spend outside of work doing things for clients and case managers because it just needs to get done and no one else is doing it. The standards for employees have completely gone down since the original ACD left, she truly cared about the quality of service. The new ACD is doing the best she can but she was brought into this mess without being made aware of how bad it is and is doing her best to save a sinking ship. I have worked with Behavior Techs who have more knowledge than the C.M.s and constantly have to correct them because they give attention to behaviors or bring out programs that aren't appropriate for the clients. The parents are aware of this, too, and most dont even want C.M.s on their child's case. On top of all of this, now they're reprimanding employees for calling out and using their accrued sick time by revoking their admin/g.a. hours. It's illegal to slap employees on the wrist for that and to retalliate against them.

Behavior Frontiers Response

6y

We are glad to hear you’ve had such positive experiences with our clients, BCBAs, Training Coordinator and Senior Behavior Technicians (SBTs) in the Sacramento region! It’s also great to know that you find our pay to be better than other agencies. This is something that we strive for in all of our regions, since we value each and every one of our team members and want them to feel appreciated for the hard work they do! To clarify our scheduling process with current and new clients, we do not take hours away from current clients in order to provide hours to new clients. Rather, we consistently hire to ensure we have staff for current and new clients, alike, so that all our clients receive services. Our hiring managers aim to be as transparent as possible during discussions and interviews with candidates for the BT position, explaining that the most needed hours of availability are between 3-8pm, when clients return home from school. We do not require “open availability,” or BTs to be available for the full day. In fact, our scheduling team works diligently with BTs to schedule around other jobs or their school schedule, to maximize their hours, and always try to give BTs the number of hours they request. We are clear from the start that full-time isn’t a guarantee, since most of our clients aren’t available for ABA therapy during school hours. Oftentimes, we schedule general administrative (GA) work for our BTs who are missing hours due to client cancellations or to prepare materials for client programs, as we never want our employees spending time outside of work on work-related items. Our case managers (CM) receive initial and ongoing supervisory training and oversight, but if you have concerns with an intervention, program, or recommendation made by a CM, we encourage you to contact your associate clinical director (ACD), who can address them in an appropriate manner. We do offer sick time (more than required in most locations) and employees may use accrued sick time, as deemed necessary. However, if employees are scheduled GA hours to give them extra hours and they cancel their therapy sessions for any reason, future scheduled GA sessions may be reduced or revoked. We encourage you to address any concerns regarding GA hours with your clinical management team or the HR department so that these matters may be addressed appropriately and professionally.

1.0

Jul 31, 2019

Dont work here!

Behavior therapist

Recommend

CEO approval

Business Outlook

Pros

Pros are the children great kids.

Cons

They dont let you know up front that you have to pass every stage the first time during training or they will fire you. They tell you you will start at 10 hours or more but really it is more like 4 to 5 hours what a waste of time. They act like they are supporting you but really they only support if you get 100 percent. They say you dont need experience but you do because if your not experienced your not going to be given another chance. Everbody I met started from another company, so of course they do good. But if you don't have experience they treat you like you should.

Behavior Frontiers Response

6y

Thanks for your feedback. Our initial training consists of a full week of in-office training to provide new hires with a thorough understanding of Autism, the principles of ABA, role play opportunities, and Q&A, and then 1-2 weeks of hands-on training in the field, shadowing a seasoned or Senior Behavior Technician (SBT) and gradually taking on more responsibilities of a BT with each stage of training. We pass new hires with a score of 80% or higher, and if someone does not pass a stage, we allow them another opportunity, with specific goals/areas reviewed prior to that next chance. The majority of our new hires who successfully complete both in-office and field training do not come to us with experience, but rather, this is their first time working with individuals with Autism. We understand that this is an entry-level position and because of that, our supervisors provide ongoing and regular overlaps in the field from the moment a new hire passes their evaluations. We wish you the best in your future endeavors!

5.0

Jun 27, 2018

Behavior Tech

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good incentives, friendly work environment, love working with kids

Cons

No enough hours, hard to get more clients, waiting on upper management for more jobs

Behavior Frontiers Response

7y

Thank you so much for your positive feedback and thank you also for your constructive input! We appreciate you taking the time to provide us this great information!

Viewing 67 - 69 of 572 Reviews

Jobs at Behavior Frontiers

Administrative Assistant at Autism Center

Scheduling Coordinator | ABA