Behavior Frontiers reviews

We are unaware of any employee being terminated without warning or discussion. Providing exceptional treatment for our clients is of utmost importance, which is why we have such high standards regarding the behavior instructors who work with our clients. One thing I would like to point out is that aggression is not part of the autism diagnosis and the majority of our clients with autism are not aggressive. Furthermore, we provide Nonviolent Crisis Intervention Training from the Crisis Prevention Intervention (CPI) to all our employees who are assigned to clients with aggression. Additionally, our managers and BCBAs design individualized behavior intervention plans for each client, which describe the exact methods that behavior instructors should use to prevent and respond to aggression. The managers and BCBAs also provide behavior skills training to behavior instructors, in which they model techniques, observe performance, and provide feedback to the instructors to help them master the strategies. We wish you the best of luck in your future endeavors.

I am glad to hear that you enjoy the clients whom we serve. That is why we are all here! With regard to how Behavior Frontiers’ employees treat other employees and clients, we continually strive to provide our services in a respectful, supportive, and professional way. As you know, we conduct upward management surveys, which is an appropriate forum for you and other team members to provide feedback on your supervisors in an anonymous and productive manner. The supervisors and director in our Dallas office received excellent ratings when last surveyed. In fact, the director scored 100% for the item, “I feel valued and respected by my supervisor in the office and around families and other employees.” Additionally, the supervisors in the Dallas office received many excellent reviews regarding their interactions with our behavior instructors. One behavior instructor said, “[My supervisor] is always open to new ideas and approaches (of course that are behavior analytical and ethical); she is very easy to talk to, resourceful and I feel the trust to come and ask her questions at any time.” Another behavior instructor said, “[My supervisor] listens to my questions, thoughts, and ideas. She makes me feel that I can be open to her with my opinions and questions regarding the case. [My supervisor] answers my questions in a timely manner and it makes me feel more confident in doing my job.” With regard to your claim that behavior instructors are leaving due to disorganization, we track this information and this is simply not the case. Reasons for behavior instructors leaving our Dallas office vary from going back to school to moving away. A recent employee from that office who is no longer with us said, “I would like to take this opportunity to say that making this decision has been extremely difficult, as working at Behavior Frontiers has been such a positive experience and one for which I am grateful for. I have learned so much here and have enjoyed working with you.” Since you are still a current employee at Behavior Frontiers, we encourage you to discuss your concerns in a professional manner directly with your supervisor or director. Working together as a team and communicating effectively with each other is the best way to make positive change!