Benihana reviews

3.0

26% would recommend to a friend

(840 total reviews)

Thomas Baldwin

28% approve of CEO

22% positive business outlook

Benihana has an employee rating of 3.0 out of 5 stars, based on 840 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Benihana employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

840 reviews
1.0
Dec 1, 2014
Recommend
CEO approval
Business Outlook

Pros

The small amount of people that don't kiss everyone's tail to be on the managers Good side....

Cons

Favoritism, to have to bow down to keep your job....and be treated like scum from chefs and management and tip out even if your table stiffed you....you pay for there labor to all that works around you being a server that's why they have to tip 20%or you have no chance of making money....12 hr days no breaks and nasty food that i got food poison from

2.0
Jan 15, 2014

Stay Away from Benihana

Recommend
CEO approval
Business Outlook

Pros

Employee discount - 50% off on food. Schedule can be flexible during slow seasons.

Cons

The chefs take 9.5% of the total food sale in tips regardless if customers leave a tip or not. The servers are required to tip them their 9.5%. Servers' wage is about 1/2 of the minimum federal wage. It's not surprised to see a sever makes no money in a busy night.

2.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Busy nights, decent money and flexible schedule

Cons

Negative tip nights due to unfair tip out system. No breakroom. No gratuity charge for large parties. Rude clientele. Unempathetic HR and rude corporate.

Viewing 28 - 30 of 840 Reviews

Glassdoor has 853 Benihana reviews submitted anonymously by Benihana employees. Read employee reviews and ratings on Glassdoor to decide if Benihana is right for you.