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      Best Buy

      Engaged Employer

      Best Buy reviews

      3.5

      59% would recommend to a friend

      (41,890 total reviews)
      avatar

      Corie Barry

      35% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      42K reviews
      2.0
      Aug 18, 2025

      Attendance policy is toxic

      Geek squad, agent senior (cia senior )
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job itself and the work itself is relatively easy. (Once you're tenured) Benefits and discount are pretty good including PTO.

      Cons

      The training is terrible. Takes a good solid 1-2 years to understand somewhat everything you need to know and who to contact when you don't know something. I found myself mistakingly telling clients/customers wrong information too many times to count until about 3 years into working. Employees are cycled in and out insanely fast. Attendance policy is fair until its not. Genuinely think the attendance policy is laid out fairly however once you get put on a final warning you're pretty much fired. Once you get put on a final you're not cleared of the warning until an entire year of no mistakes.

      3.0
      Jun 16, 2025

      Too many drastic changes recently

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule/work-life balance. Some really good leaders and engineers still at the company that have been around forever who definitely value their work and the engineering community at Best Buy.

      Cons

      Used to love working at Best Buy. The morals of the CEO and the company seemed to align with mine, which is rare for such a large corporation. But things have changed recently where all decisions are coming from the top down, with profits completely over employee wellness in almost all ways. We are also forced to interview candidates for India positions, where they are hiring like crazy, even though internal promotions have pretty much been at a standstill for 2 years now. Very frustrating and doesn't feel like top performers in the US are rewarded. There's nothing my direct leaders can do about it because it's impossible to get new US positions opened in the Digital and Technology org right now. The Ops teams have been drastically cut and many moved overseas so it's also harder to get regular work done efficiently.

      Viewing 376 - 378 of 41,890 Reviews
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      Glassdoor has 43,443 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.