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      Best Buy

      Engaged Employer

      Best Buy reviews

      3.5

      59% would recommend to a friend

      (41,890 total reviews)
      avatar

      Corie Barry

      35% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      42K reviews
      2.0
      Sep 22, 2025

      Meh.

      Advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get a significant employee discount (on certain items; not on the game console you want, but on the warranty for it yes.) Somewhat flexible hours.

      Cons

      Dated backend systems for POS and order management cause problems for workers and customers alike. No growth opportunity really unless you want to become a retail manager and deal with clueless people and hard problems for not much more pay. Lots of pressure to sell memberships that just are not that useful unless the customers really use warranties or Geek Squad a lot. (There's some irony in Glassdoor forcing me to write this review in order to retain access too the platform; I haven't found a better job through Glassdoor than being a retail cashier with my many college degrees.)

      3.0
      Sep 6, 2025

      Great place to work years ago

      Geek squad, double agent (da)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best Buy was a great place to work many years ago in services. Management was great, inside stores was as well. Fellow employees were typically great coworkers.

      Cons

      Current CEO is driving Best Buy into the ground. Pushing credit cards and pushing sales and credit cards heavily on store associates as well as in-home agents due to missed sales. Tore apart services and laid of tons of seasoned employees. Not a lot of skill and knowledge left now.

      3.0
      Sep 2, 2025

      Company is obsessed with metrics and not customer experience

      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really loved that I was usually always busy at the Best Buy I worked at. The first location I worked at closed. There are some really cool people who work at Best Buy. I made some great friends. I loved working with the customers most of the time and advising them.

      Cons

      But what is frustrating is being expected to be able to do everything, I wasn’t trained to do certain things and they expected me to do them without help. They wanted me to make $8000 a day and not get paid any extra for it. They expect you to act like a commissioned salesperson but do not pay you a commissioned wage. I have worked commissioned sales with expertise and consultative selling. I had sales goals to meet and attachment rates and metrics that they would ride me about, but I wasn’t getting paid any more for selling more. They didn’t let you just chit chat with your coworkers. That’s why I left. I was a high performer. I was not compensated as one. I was paid $18 an hour for my sales experience. They want you to get credit cards and memberships which are good for some people. But they’re cheapening their product by creating this membership.

      Viewing 373 - 375 of 41,890 Reviews
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      ReviewsBest Buy reviews

      Glassdoor has 43,443 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.