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      Best Buy

      Engaged Employer

      Best Buy reviews

      3.5

      59% would recommend to a friend

      (41,858 total reviews)
      avatar

      Corie Barry

      35% approve of CEO

      38% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      42K reviews
      2.0
      Aug 29, 2025

      Takes to long to remove bad employees

      Advanced repair agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hard to get fired here.

      Cons

      Workers who are bad for the culture but can produce numbers will take an HR case to get fired. Even that will likely result in a slap in the hand and nothing else. This applies to managers as well. You will not get a raise outside your yearly 3%. Lots of necessary recent changes but it increases workload. There is zero to minimal training for new changes outside a 2 minute video/quiz. All of this does not come with a pay increase.

      1.0
      Mar 22, 2025

      Wrongful terminated

      Geek squad agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hello my name is BLANK. I am an African American who was hired to handle geek squad escalations (call center) I enjoyed that job until they tried to wrongfully terminate me then offer me my job back or a job at any location. They tried to say I wore the wrong color shirt multiple times and I was late or called off once which is 3 strikes. I had to remind them snd tell the case worker to go back and view the write up sheets and you’ll only see 1 write up sheet that I signed. And you’ll see a sheet where they tried to write me up and you’ll see it says this isn’t his fault we (Best Buy) haven’t provided work shirts for him yet.

      Cons

      Once the case worker seen the truth that’s when they started to offer me my job back and more.

      3.0
      Mar 6, 2025

      Overall Good Job, but not what one would expect.

      Geek squad, consultation agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people to work with, good sense of community, certain employee discount, & and trusted company.

      Cons

      Schedules always changes every two weeks, managers can sometimes avoid helping associates or take longer to assist especially with Geek Squad issues, clients can sometimes be difficult (you can look at it as a positive thought because it trains you for tough situations), discounts are not fixed and vary on product, not really able to sit. Also the job is not really about repairing it’s a sales job for their tech support plans and you have to be able to check in computers quickly and move to the next client as quick as possible.

      Viewing 115 - 117 of 41,858 Reviews
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      Glassdoor has 43,409 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.