Beyond Finance reviews

Extreme micromanagement: have to document breaks on a public spreadsheet, will get points for inactivity, several to do lists that leave no room for working new accounts. NOT AT ALL CLIENT-CENTERED. Management would rather clients be sued and receive a judgement plus lien, levy, or garnishment before allowing agents to accept a payment plan on their behalf. Clients were racking up thousands in interest because the company can’t make money on them. Not sure how they haven’t been sued. Agents cannot do their jobs due to internal policies, and you WILL be punished for it. They reduced agents’ queue sizes by hundreds of accounts with no warning, lied about it for several months, and then did not make any adjustments to goals. Management is very messy and will talk horribly about you behind your back, even if you are a top performer. My mental and physical health was the worst it has ever been for both years employed here. The money is NOT worth it.

Alot of assessments to pass