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      Beyond, Inc.

      Is this your company?

      Beyond, Inc. reviews

      2.6

      23% would recommend to a friend

      (1,183 total reviews)
      avatar

      Marcus Lemonis

      2% approve of CEO

      17% positive business outlook

      Ratings by category

      3.1

      Diversity & inclusion

      2.9

      Work/Life balance

      2.7

      Compensation and benefits

      2.6

      Culture & values

      2.5

      Career opportunities

      2.1

      Senior management

      Beyond, Inc. has an employee rating of 2.6 out of 5 stars, based on 1,183 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Beyond, Inc. employee rating is 26% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Dec 22, 2009

      Thoughts from the cubicle.

      Customer service specialty agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overstock.com's wages are great comparitively and the work environment is far more pleasant than other call centers. The phone system is very efficient as well as easy to use.

      Cons

      I am not satisfied with the growth opportunities available to me. I have applied for many different positions in many different departments, and have been passed on all of them, rarely even getting interviewed. My performance reviews are all positive, showing me as exceeding expectations, yet I am stuck where I am.

      5.0
      Dec 22, 2009

      Great people to work with.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is not afraid to try new things. Ideas on their merits, not their presenter. Almost everyone here is a good person to work with - i.e. we don't hire jerks.

      Cons

      Sometimes the company is too slow to recognize that a person is a poor performer. We usually deal well with this, but if an employee becomes a "favorite child" of someone in senior management, it can take several notable failures before they are recognized as incompetent. Office space is getting tight, and is leading to compromises which impact productivity and satisfaction.

      5.0
      Dec 22, 2009

      I provide expedited resolution to customers with difficult situations.

      Escalations/customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was hired on in October and found myself promoted within 3 weeks. I love that this company only promotes from within. There is no need to worry that someone who does not understand the company will be moved into a supervisory or corporate position. There is definite room for self improvement and growth for anyone coming on board with no previous call center experience. If you have more to bring to the table, you are regarded as a gem and treated with respect; recognized for what you have to offer. There is a sense of family with Overstock.com that I have never felt while working with another company.

      Cons

      At this time, I can't think of any. I love the fact that there is not a lot of stress in regards to "accidental overtime". If you have an hour or two posted to your paycheck, you aren't reeemed for it. Also, I have worked previously in a call center environment. You are allowed to document the reasons why you were not following your schedule and the information is updated in the system. You are treated like an adult and are not faced with disciplinary action for things that are not in your realm of control.

      Viewing 1075 - 1077 of 1,183 Reviews
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      ReviewsBeyond, Inc. reviews

      Glassdoor has 1,222 Beyond, Inc. reviews submitted anonymously by Beyond, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Beyond, Inc. is right for you.