employer cover photo
employer logo
employer logo

BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
avatar

Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
5.0
Jun 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Good work life balance if you push for it Perks/benefits Office space Coworkers - fun yet also hard working and extremely intelligent Recognize achivements Career growth & opportunity

Cons

Politics in some departments at times, ever changing because of leadership changes Salary seems under market Slow to let people go who may hurt culture/teams

1.0
Jun 13, 2017

Don't believe in the alternative reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Most coworkers are nice and pleasant to work with. - If you're one of the few roles that get to travel you sure can milk it (or if you're of importance you can easily violate policy and fly something that is NOT economy)

Cons

- It's clear most of the recruiting/HR team is writing the glowing reviews, about how the company is one of the "Top|Great|Best places to work" however what they don't tell you is you the entire company is spammed by the people team for participation in these surveys for better press - When they first opened the office they lured everyone w/ the whole "we plan on IPO'ing" schpiel. Years later and this is far from a reality AFAIK - FAKE CULTURE!! When you're in an office that doesn't want this and you're trying to force it on everyone it's clear you're doing something wrong. - Some higher-up's only have their title to show off their 'worth' but in reality want nothing to do with the team that they are assigned to direct/manage. - Working intra-office is horrible, especially when "the OG's" act like they don't have to respond to you - PR comes from no-named sources no one knows of. - Benefits aren't as great as some others have said.

1.0
Jun 9, 2017
Recommend
CEO approval
Business Outlook

Pros

- free lunch - good work life balance - some really smart engineers that are very dedicated to the company success

Cons

- lack of direction - favoritism in engineering leadership: need to be part of the clique in order to get more responsibility or team size - fake culture that promotes a "work family" even though they let people go for no reason without giving them the time to collect their things or say bye to their friends - developer output is measured by number of PRs committed which can be gamed

Viewing 364 - 366 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.