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BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
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Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
4.0
Aug 25, 2015
Recommend
CEO approval
Business Outlook

Pros

* Highly engaged team-first workforce * Exceptional work environment, facilities, perks, and benefits * "Bring Your A-Game" + GSD mentality * Building full of really smart, fun, and irreverent professionals

Cons

The typical (and expected) "chaos" associated with start-ups on the path to maturity and IPO. Rapid change and some missing tools and processes that are typically common in other older more mature organizations. However, more often than not, the various organizations are well aware of these gaps and have actionable plans to fill them.

5.0
Aug 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Bigcommerce is one of the most unique, creative and inspiring places I've ever worked. They encourage teams to achieve things greater than the whole, allow you to take action on your ideas and make them happen, and will invest in your success - financially and personally. The executive team is accessible and loves to hear from every level of the business. They share the goals of the business (as every employee is a shareholder) to help us all work towards the same goal. Additionally, they have culture groups that allow you to join in wherever your passions are - fitness and health, community engagement or just having fun with colleagues. I personally take advantage of all of the groups and it's created bonds with my team mates that I don't get a chance to work directly with. Finally, the perks you hear about in your interviews and online are great. You'll never go hungry at Bigcommerce, have a lack of fun things to do with your breaks or be discouraged from having work life balance. I know that when I take off, my team has my back and won't let me fail. You want to work here.

Cons

Since Bigcommerce is a fast-growing company, there are changes. People who are not comfortable with change may be caught off guard and have a hard time adapting. I personally thrive in change - it keeps things exciting. Just know that the changes are meant to keep the company moving forward in the most successful way possible.

5.0
Aug 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Bigcommerce is driven by a mission and values that employees and leadership truly embody every day. The company culture of teamwork and celebrating each others' successes and individuality is what keeps our teams happy. My specific team is very closely knit and collaborative, smart and agile. The new CEO has truly revolutionized the company ambitions and goals with a clear and specific mission, which we are all working towards together. The office is beautiful, fun and 100% worth the drive. On top of all of this, there are many close friend groups that participate in work-sponsored and other activities together -- making work all the more fun. Amazing pay, benefits and vacation. Best job I've ever had, hands down.

Cons

While there has been some executive turnover, the reasoning always been communicated to me and made sense for the growth of the company -- we're in an extremely important phase right now and I trust leaderships' decisions. It is more enjoyable here if you're flexible and adaptive -- which I suspect is the problem with some of the negative reviews. It can be a little chaotic and fast-paced, but we're all in it together -- and everyone here values work life balance.

Viewing 421 - 423 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.