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BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
avatar

Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
1.0
Jul 28, 2020

Toxic & False Stock Promises

Recommend
CEO approval
Business Outlook

Pros

Austin based Peer rewards system Snacks for days

Cons

Favoritism Low pay Bloated marketing department Inexperienced sales Product functionality is subpar compared to competition Partner focus is disjointed and counter productive

2.0
Nov 15, 2013

All smoke and mirrors, don't be fooled

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free beer and flip flops.

Cons

Un-focused, lack of direction. Very aggressive sales culture and misguided marketing efforts. Unrealistic expectations for growth. They are no longer a start-up, but more like a publicly traded, quarterly reporting company who has lost their soul along the way.

3.0
Feb 27, 2024

Meh.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Offered some legitimate foundations for starting a career and contributing to something cool when it was smaller.

Cons

The culture, values, and general human decency suffered tremendously once it outgrew itself, and senior management and leadership lost all credibility for more reasons than I can list here. The company just completely stopped caring about the people who actually make it work and fuel the growth.

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BigCommerce Response
2y
Thank you for taking the time to provide feedback. In order from us to learn more about your experience and how we can improve, please reach out to us at ta@bigcommerce.com if you have any further feedback.
Viewing 46 - 48 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.