Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)
avatar

Grant Halloran

70% approve of CEO

52% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews
1.0
Feb 17, 2019
Recommend
CEO approval
Business Outlook

Pros

To be honest I don’t have any pros to speak of.

Cons

Absolutely HORRIBLE experience, poor leadership, poor comp plan, sales team is looked down upon from all levels of leadership. Company cannot deliver on implementations and charge back the sales reps, over promise under deliver at the sales reps expense. Literally a sweat shop for a sales rep, if you’re strategic not the place for you. This is a glorified inside sales job!!

2.0
Feb 7, 2019

Sales Culture

Recommend
CEO approval
Business Outlook

Pros

Great leadership Great benefits Great People

Cons

Many many sales reps are getting commissions taken back after a deal has been sold for a couple years due to "assumptions" in our pricing model. Very poor sales ops structure...if you want top talent to flock towards your technology you have to treat them well. Sales is the foundation to any growing company and the environment I'm currently in isn't sales friendly. Its nerve racking closing a deal here.

2.0
Jan 14, 2019

An average work place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Open PTO, benefits, open space office

Cons

Tech debt, old technology, bosses more than leaders, poor advancement opportunities, not open to change despite "no sacred cows" value

Viewing 28 - 30 of 402 Reviews

Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.