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      Billtrust

      Engaged Employer

      Billtrust reviews

      3.5

      60% would recommend to a friend

      (402 total reviews)
      avatar

      Grant Halloran

      70% approve of CEO

      52% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Career opportunities

      3.2

      Senior management

      Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      402 reviews
      1.0
      Mar 21, 2024

      Run from this private equity company!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good PTO. Work from home

      Cons

      They do not actually follow through on the values they supposedly care about. If you have a busy family life don’t work here as they will use it against you when it comes to raises and promotions.

      2.0
      Jul 29, 2017

      Not a place to build a career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Open PTO, free single insurance, close to train and convenient to escape the middle of no where location. Rotten bananas in break room.

      Cons

      For a company of its size Billtrust is completely dysfunctional and unorganized, complete lack of communication between Sales, Marketing and operations. The lack of trust and micromanagement is appalling to say the least, why higher people to do the job then not offer them the tools and resources they need to succeed? Also, salaries are all very low across job functions and Leadership does not lead by example but by belittling employees.

      3.0
      Jun 14, 2017

      Almost, but not quite...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Huge company growth, good pay, good location, lots to do. A strong small group of good people. Still holding onto a lot of the small company charm (BBQ's, game room, college banners). Some good new executive talent like the EVP of Business Dev and the newly minted EVP of CS are what management should look like. Good culture (for now but not for long). Positive slogans. It's a job and it pays.

      Cons

      CEO is too heavily involved in the day-to-day development direction. Senior executive IT leadership supports demeaning behavior toward women, emotional outbursts, and providing no real leadership or direction. Lots of shooting from the hip reactions to very solvable problems. Very amateur hour. Many many layers of bureaucracy. Development direction changes focus and direction faster than a squirrel and gets beaten on like roadkill. We sit on top of one another in open "bullpens". QA barely exists. HR is terrifying and often inappropriately vulgar. Blame is the game in the company. No corporate vision for the long term.

      Viewing 34 - 36 of 402 Reviews
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      ReviewsBilltrust reviews

      Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.