Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (12) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 66 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 53 reviews)); "Good benefits, the on" ((in 24 reviews)); "Billtrust had an amazing work/life balance." ((in 22 reviews)); "Unlimited PTO (if you have a manager that lets you take it)" ((in 21 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Layoffs happen every few months, and most people are actively looking for a way out." ((in 15 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "Training is challenging because nothing is written down." ((in 5 reviews)); "Could do better with bonus" ((in 4 reviews)); "New management dreaming big with no real plan." ((in 3 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

3.5

60% would recommend to a friend

(403 total reviews)

Grant Halloran

70% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Billtrust has an employee rating of 3.5 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

403 reviews

1.0

Jun 17, 2023

Enter with Caution

Engineer

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO (If your able to actually use it)

Cons

-Management is tone deaf -New direction of company does not care for employees

Billtrust Response

2y

Thank you for sharing. We actively report PTO usage to managers on an ongoing basis to ensure that employees are taking the time off they need to refresh and recharge. Our employees’ feedback is very important to us, and we recently conducted a global engagement survey where we saw a 75% participation rate. We look forward to sharing the results along with the action plan at our next town hall. Please feel free to reach out to your manager or any member of senior management or the Talent team. We would like to hear more about your experience.

2.0

Oct 6, 2021

Pockets of Greatness

Project manager

Recommend

CEO approval

Business Outlook

Pros

- I worked with some really amazing people here and overall, if you are a hard worker, there was opportunity for advancement. - People are smart, fun and productive

Cons

- Extremely high turnover especially in the management team. They allowed some of their best people to leave - The hardest workers were sometimes taken advantage of - Politics between different departments meant that sometimes it was difficult to get things done - Harsh approach to worker retention - HR team that was about as backstabbing as it gets - Like many tech companies, there were some managers who were borderline sexist.

1.0

May 15, 2018

Internal Auditors Stay Away - Everyone Else its Great!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There really is a feeling among the business units to live by the company values and do the right thing. They are willing to collaborate and teach, and genuinely want to see the company flourish.

Cons

The internal audit department is a career ender. If you do as your told by IA management, no other IA department that will hire you as you will have demonstrated a lack of understanding of the function of an internal auditor. I've heard this from several large organizations. As IA you are expected to seek out control issues to improve the company, bring the issues to Compliance/CFO/CEO and the board, and be transparent with external auditors, clients, regulators, etc. IA management does not endorse these actions.

Billtrust Response

8y

We agree that the general feeling at Billtrust is that we live by our company values and foster an environment that our employees can continue to learn and grow. However, we are truly disappointed to hear that you are unhappy with your role in our audit team. All feedback is important to us and therefore I personally would like to invite you to speak to me regarding your thoughts on how the team should be structured. ~ Ed Jordan, CFO

Viewing 52 - 54 of 403 Reviews

Jobs at Billtrust

Account Executive (Enterprise)

Account Executive (Corporate)

Account Manager (Corporate)

Account Manager (Enterprise)

Billtrust

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Enter with Caution

Pockets of Greatness

Internal Auditors Stay Away - Everyone Else its Great!

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