Billtrust reviews

3.5

60% would recommend to a friend

(403 total reviews)
avatar

Grant Halloran

70% approve of CEO

52% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

403 reviews
2.0
Mar 7, 2018

Get ready for politics

Recommend
CEO approval
Business Outlook

Pros

Company tries to keep employees happy.

Cons

Politically charged environment where those who steal credit for work they do not do are rewarded. When you go to resign, management will classify you as someone worth saving or will cut you loose. They will offer you a carrot to stay, and then make your life miserable, reminding you that they're paying you more. Not worth staying! Marketing and sales teams are headed by snakes. CEO is charismatic to lower level employees; those who are in high level meetings with him will be shocked to see him publicly dress down execs on the team.

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Billtrust Response
8y
I’m sorry to hear that you’ve had a negative experience during your time at Billtrust. I believe, however, that your experience doesn't match the vast majority of those of us at Billtrust. Therefore, I would encourage you to contact me directly so we can discuss your specific situation confidentially. ~SVP Human Resources, Jeanne O'Connor
2.0
Dec 7, 2016

High Pressure - Low Reward

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home - Compensated travel below Federal IRS Guidelines

Cons

Product from tiny company selling against the big boys

4.0
Feb 23, 2016

Real CIO

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Note: Recently a fraudulent posting was made under the title of CIO. How do I know it was fraudulent? Well, I am the only former CIO in the history of the company and I didn’t write it. I figured the best way to counter the bad posting is to post an authentic review of my own. -The company works hard to live by a solid set of core values that sets the stage for an aggressive, open and proactive culture. This company spends more effort and is more successful in trying to ‘live’ its values than any other company I have been at. -The product set has a very strong value proposition for its customers and is well positioned to gain marketshare. -The company is growing and investing in itself and core capabilities. -Billtrust is full of great, smart people who are dedicated to their work and to each other.

Cons

I have been at many high-growth, technology product companies and can clearly say that they are not for everyone. Successful team members need to be able to deal with ambiguity, overcome difficult obstacles, deal with shifting priorities, take risks and step up. It’s not for everybody. When people fail to recognize that, they tend to blame the company. To me that’s a little like blaming the roller coaster ride for being too scary. If you want to accomplish great things, take ownership, and learn to be successful in rapidly growing environment, Billtrust is a great place to work.

Viewing 55 - 57 of 403 Reviews

Glassdoor has 436 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.