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      Billtrust

      Engaged Employer

      Billtrust reviews

      3.5

      60% would recommend to a friend

      (402 total reviews)
      avatar

      Grant Halloran

      70% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      402 reviews
      1.0
      Feb 6, 2023

      struggle (layoffs) -> go public (layoffs) -> go PE (layoffs) -> ?

      Individual contributor
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was the people you worked with.

      Cons

      Very top-heavy company. Held back on going public for a long time, laid off people. Hired more "leaders" after hollowing-out the technical org. Went the SPAC route to going public, laid off people, hired more "leaders" Stock goes downhill for a year. Sold to a PE firm for less than the SPAC stock price, annoying investors and employees. Now significant numbers of layoffs across the company. For a place that used to pride itself on people and culture it certainly jettisoned that in a hurry when it started looking to go public, and it's only gotten worse. New CEO's gonna take the brunt of this even though the dysfunction goes back years.

      1.0
      Feb 19, 2023

      Laid off 0 notice after company plummeted for a year.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people inside our department

      Cons

      When hired the CFO was asked how he felt about the company going public soon and his response was "He told leadership 100 times not to and its going to be a massive mistake." Should have been a warning for things to come but stock plummeted once live. Layoffs happened once then the company was bought out which led to more layoffs with most seniors I saw move up to different departments quitting within a month due to over work and poor structure. Yikes.

      1.0
      Jul 23, 2016

      "Smoke and Mirrors"

      Information technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people with whom I work directly, the people who actually do the work that powers the product lines, are really great and a joy to work with on a day-to-day basis. They respect and help each other which helps in such a stressful work environment.

      Cons

      The executive level (CEO, CTO, Exec. V.P.'s etc.), and upper management are evolving into a clique who see the profits of the company as the only goal to reach. They are making decisions and implementing policies that are creating a toxic work environment. Example: the company just relocated from central Denver to an office near DIA - with complete disregard for the negative consequences this would have on the employees whose commute it would impact. The executives are fostering an environment that rewards backbiting, secrecy and deceit while punishing honesty and forthrightness. Their growing disdain for constructive criticism and advice from subordinates below (those of us in the trenches), is beginning to lead to attrition among the rank and file. Skilled and talented people are leaving to seek healthier, more accepting environments in which to grow their careers.

      Viewing 4 - 6 of 402 Reviews
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      ReviewsBilltrust reviews

      Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.