Billtrust reviews

3.5

61% would recommend to a friend

(402 total reviews)
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Grant Halloran

70% approve of CEO

53% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews
1.0
Sep 8, 2023

New Company

Recommend
CEO approval
Business Outlook

Pros

Payments capability, good products and systems

Cons

Toxic culture, micro management, sinking ship with high turnover rate

1.0
Sep 5, 2023

Mass Exeodus Continues

Recommend
CEO approval
Business Outlook

Pros

Very few at this point.

Cons

EQT destroying the organization in 6 months.

2.0
Apr 6, 2020
Recommend
CEO approval
Business Outlook

Pros

People and direction. So much potential, but only time will tell if leadership to capitalize on it.

Cons

For such a small company it is very political. Especially in the QA dept.

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Billtrust Response
5y
Thank you for your feedback. Our values are important to us so much so that we send out quarterly employee experience surveys to gauge our employees happiness with the company. This allows us to receive and act on the feedback given on what is going well and what we can improve on. A common theme is that we stick behind our values and that we have a great culture. If you have additional feedback on how we can make sure our values are being practiced please email gdfeedback@billtrust.com. -Joseph Eng, CIO
Viewing 70 - 72 of 402 Reviews

Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.