Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)
avatar

Grant Halloran

68% approve of CEO

53% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews
5.0
May 31, 2023
Recommend
CEO approval
Business Outlook

Pros

I work on a diverse team of intelligent people who enjoy working together. I have a fantastic manager who knows how to push, reward, inspire, and help. I have the resources and the training to do what I need to do, I am able to move quickly and accomplish things never done before at Billtrust. My team and manager are results oriented, as long as I produce they are happy to work with my eccentricities and needs. My bosses have been honest and fair, when something is not up to spec, I dont have to wonder where I stand. When something is great, I don't have to wonder if they care. My team is interested in me as a resource and a person I can talk to them about my hobbies as equally as I can about something I need help with. Billtrust has promoted good culture since day one, and it has had a tremendously positive effect on my working and non-working life.

Cons

When we went private recently we lost our CEO and president, he was a huge personality and I will miss him very much. Our new chief executive is very friendly and engaging, and encouraging of ideas but its not the same thing. Like every other tech company we went through a medium sized layoff, while necessary, it did some damage to our culture. We will make the necessary repairs.

4.0
Aug 12, 2022
Recommend
CEO approval
Business Outlook

Pros

The company has embraced a work from anywhere culture; great salary and benefits; company puts a lot of focus on their employees' happiness and morale.

Cons

Constant turnover and understaffed teams have been quite tiresome; mostly due to the Great Resignation. Hopefully, the company will get to a point where there is a retention of staff while continuing to grow. Otherwise, no complaints. :)

5.0
Aug 5, 2022

Great place for career growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Leadership Great Culture Great Pay/Benefits Talented People Lots of Career Growth Opportunities

Cons

None yet that I can see..

Viewing 130 - 132 of 402 Reviews

Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.