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      Billtrust

      Engaged Employer

      Billtrust reviews

      3.5

      60% would recommend to a friend

      (403 total reviews)
      avatar

      Grant Halloran

      68% approve of CEO

      53% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.6

      Culture & values

      3.5

      Work/Life balance

      3.4

      Career opportunities

      3.2

      Senior management

      Billtrust has an employee rating of 3.5 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      403 reviews
      5.0
      Jun 2, 2023

      Title

      Sr. business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Billtrust values are really put first, 'family first' value, open PTO, Summer Fridays, and most employees are 100% remote. The group of individuals I work with is exceptional. Everyone with the motivation and hunger to contribute can do so without feeling pressured or alienated if they can't contribute. There is a huge sense of TEAM SUCCESS and nothing is more valued than feeling apart of everything that matters in Billtrust.

      Cons

      Sometimes communication from leadership can feel like smoke and mirrors and it is understood that not all information can roll down but it does change the temperature of the employee views of the company when it feels shady.

      5.0
      May 15, 2023

      Great place to work!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been able to grow my career here and work with really inspiring and intellectual individuals along the way. I really appreciate our 'family first' value and having open PTO, Summer Fridays, and being able to work 100% remotely. I love that we have Employee Resource Groups and give back to the community. I've gotten a lot of personal and professional development and really feel that I'm making a difference and impact.

      Cons

      There's a lot of change that can be overwhelming at times (e.g. change of ownership to private equity, more stringency around metrics, some leadership changes, global M&A, etc.). That being said I feel like I can lean on my team for support and I feel optimistic about the future of Billtrust.

      5.0
      May 26, 2022

      More Fun than B2B Payments Have Any Right to Be

      Senior manager, strategic programs
      Recommend
      CEO approval
      Business Outlook

      Pros

      Billtrust cares about their employees and about their customers. At the end of the day that's what matters most. How do they show they care about their employees? They higher the best. They offer open PTO. They try to keep healthcare costs low. They offer a mentor program and an Employee Resource Group program. They do weekly virtual trivia. They offer pathways for growth. And your coworkers are willing to answer your questions, show you what they do, and help you when they can. How do they show they care about their customers? It's embedded in the strategic imperatives. It's at the core of how they approach problems. It's about how everything from pricing to features is centered around finding wins for the customers which are then wins for the company. Also - the company values. If you haven't yet gone to the website and looked at the values please do. It's not just words on a website it's legit. And if the values resonate with you then you will fit right in.

      Cons

      Take a look at the size of the company and make sure this is for you. If you thrive at a very process driven organization of hundreds of thousands you might want to wait and check back in here in five years. If you like 3 person start ups this also might not be for you. (Though it depends on the department what the energy is like.) If you want to join a quickly growing company which is big enough to have resources for employees and room to grow and learn but small enough that every day is an adventure then this is for you. Also - I hesitate to say anything about offices / work from home since the world changes daily. But as of the writing of this review I work from home and have the option to do that indefinitely but also have the option to work from the headquarters which is close to where I live. For me, it's great to have those choices.

      Viewing 172 - 174 of 403 Reviews
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      ReviewsBilltrust reviews

      Glassdoor has 436 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.