Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 66 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 51 reviews)); "The work life balance is great!" ((in 26 reviews)); "Open PTO (though this can be a con if you or your manager don't prioritize PTO)" ((in 23 reviews)); "Good benefits, the on" ((in 22 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Layoffs happen every few months, and most people are actively looking for a way out." ((in 14 reviews)); "In three years I had 9 different managers." ((in 10 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "Training is challenging because nothing is written down." ((in 5 reviews)); "The leadership's unwillingness to address this toxic behavior left many team members feeling demoralized and undervalued." ((in 5 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

3.5

60% would recommend to a friend

(403 total reviews)

Grant Halloran

68% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Billtrust has an employee rating of 3.5 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

403 reviews

5.0

Aug 21, 2023

An amazing place to work

Director, it service delivery

Recommend

CEO approval

Business Outlook

Pros

I have loved every minute of my journey with Billtrust to date. - An amazing culture, where everyone is working together. - A Role where I am mentored and trusted to bring improvements and a leader who helps me bring my a-game. - Opportunities to grow, get educated, be heard and improve yourself. I am lucky and privileged to say that I truly love where I work and what I do. You can be too!

Cons

None, not a single one.

5.0

Aug 6, 2023

Great place to work

Consultant

Recommend

CEO approval

Business Outlook

Pros

- Work hours that you would like with ability to change your schedule (select time) - Be a part of a team that supports each other - Pay is about average depending on your living area - Good benefit -Get recognized for great work via monetary and non-monetary awards - Career advancement is clear and offered, and can be discussed quarterly/periodically with manager

Cons

- Training is good but training makes it seem like all clients will be simple. - Reality is that clients vary drastically and not everything can be covered in training that you can/will experience on a team. - There is no "ramp up" for work. As soon as you are placed on a team you can get clients immediately. It can be daunting but you have support

5.0

Jun 9, 2023

Headed in the Right Direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Billtrust has been a great place to work. I've received nothing but support from senior management since I started, and the culture is the best I've ever experienced. Although there have been a lot of changes -- especially recently -- I've never worked anywhere that wasn't constantly evolving. The work-from-anywhere environment is just right for me. Great products, great people. The expansion into Europe is exciting!

Cons

There has been a lot of executive turnover, especially post-acquisition. That being said, we've brought on a lot of great expertise, as we continue to up our game.

Billtrust Response

3y

We love hearing that the Billtrust culture is the best you’ve experienced! We think it’s pretty great, too. Your feedback is much appreciated, and we certainly recognize the importance of transparency. Through our internal newsletter, monthly town halls and quarterly financial updates, we look to continue providing the information you are interested in and encourage you to always reach out with additional ideas and questions.

Viewing 169 - 171 of 403 Reviews

Jobs at Billtrust

Director, People Operations & Global Compliance

Account Manager (Enterprise)

Billtrust

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