I worked for over 20+ years and I've seen it ALL. What used to be decent with this company is now terrible. The flex and reserve employment model has become a fiasco for those who work full time and must constantly train or babysit unqualified employees. For the company, this model is saving itself tons of money in terms of no benefits, but the turnover is atrocious. Management stinks. Front line employees make this Company what it is and they can barely eke out a living working here. Raises are ridiculously low no matter how hard you work or how long you have been employed. If you enjoy acting like a robot everyday, continuously nodding your head up and down (being a 'yes wo/man'), then this is the place to be. If you have a brain and offer opinions, suggestions, or prove that not everything should be done 'the Biltmore way', you are kicked to the curb. Managers and crew leaders are hired with questionable or no credible credentials and their crews become miserable with notorious turnover. Company surveys are a total waste of time because no one in management is going to change anything for the better. Managers have no backbone to stand up for what is best for their departments............instead, they are toadies who bow to the kings. Upper management makes ridiculous decisions costing thousands or millions of dollars for Mickey Mouse attractions and then lose money on them or remove them altogether a year later because of poor vision.