Does Biltmore Estate pay their employees well?

According to anonymously submitted Glassdoor reviews, Biltmore Estate employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Biltmore Estate. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Biltmore Estate?

77% of Biltmore Estate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Biltmore Estate 3.4 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Biltmore Estate?

Retail Sales Associate (12) , Server (12) , Manager (7) , Customer Service Representative (6) , Supervisor (6) , Winery Associate (6) , Cook (5) , Host (5) , Intern (5) , Server/Waiter (5) , Wine Server (5) , Crew Leader (4) , Security Officer (4) , Wine Associate (4) , Administrative Assistant (3)

What are the pros of working at Biltmore Estate according to real employee reviews?

"family owned and run which is a plus and minus... great benefits" ((in 32 reviews)); "Great people to work with" ((in 25 reviews)); "Great coworkers and a supported environment." ((in 24 reviews)); "I absolutely love the history of the Vanderbilt family and it's such a beautiful place to work and drive through every day." ((in 24 reviews)); "Employees are nice." ((in 10 reviews))

What are the cons of working at Biltmore Estate according to real employee reviews?

"I don't enjoy working nights and the low pay makes it impossible to live in Asheville." ((in 36 reviews)); "Management is awful and wasteful" ((in 23 reviews)); "Managers are always struggling to keep up with needs and demands, makes everyone beneath them feel like they are in a constant crisis." ((in 10 reviews)); "Upper Management is cut throat and they seem out one up each which trickles down to the staff." ((in 10 reviews)); "Long hours and sometimes hectic" ((in 10 reviews))

What are employees saying about Biltmore Estate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Biltmore Estate layoffs and their outlook for job security at Biltmore Estate in 2026.

What are the top reviewed Biltmore Estate locations?

Asheville , Biltmore Forest , Barrington , Charlottesville , Arden , Weaverville , Charlotte , Boulder , Cape Coral , Lookout Mountain , Lords Valley , Holland , Coral Gables , Belleair , West Asheville , Biltmore

Biltmore Estate reviews

3.9

77% would recommend to a friend

(343 total reviews)

Bill Cecil Jr.

85% approve of CEO

70% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (343 reviews)

Ratings by demographic groups

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Gender

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Biltmore Estate has an employee rating of 3.9 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Biltmore Estate employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

343 reviews

3.0

Jun 12, 2015

beware of overtime.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Beautiful place to work. Couldn't be surrounded by more beauty than you are there.

Cons

They will expect you to work overtime during busy season but they dont' pay you overtime. They bank the hours for slow seasons. Fine if you are OK with that except that they don't make it optional and they do it illegally. They book the time as regular hours instead of time and a half. IE: work 50 hours during busy season, the normal job would pay you time and a half for the 10 you worked overtime. Biltmore books the 10 hours and during slow season you work 30 hours but they pay you for 40. They should book it as 15 hours. They rip hundreds of employees out of overtime pay. Also if you work ON the estate, you can get stuck in tourist traffic (even if not tourist traffic, the drive onto the estate can take 15-20 minutes after you turn off the public roads) and you don't get paid for any of this commute time.

Biltmore Estate Response

11y

We value feedback from all of our employees, and have forwarded this comment to our leadership team. After further investigation, we believe that the statements regarding overtime are not factual and do not accurately describe Biltmore's timekeeping and payroll policies, procedures, or systems. We encourage the sharing of concerns and appreciate the opportunity to discuss further at your convenience.

4.0

May 13, 2015

A nice place, can get pretty crazy, beware getting stuck under bad management

Busser/food runner

Recommend

CEO approval

Business Outlook

Pros

Great Training and Opportunities, RIDICULOUS money (in restaurants), pay-gap for guests, co-workers are awesome.

Cons

Easy to get "stuck" in a position, some management can be favoritist to employees, but overall really fair, and their employee training sessions are beyond compare. Great benefits.

3.0

Apr 24, 2015

It (barely) pays the bills

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work/life balance The product is beautiful and unique Nice co-workers Decent employee discount at estate restaurants/shops

Cons

Poorly managed, particularly middle-management Oppressive corporate culture Management has an Inner-circle mentality; reluctant of "outsiders"with a lot of work experience Co. acts as if you should be lucky you work there Low pay & meager benefits

Viewing 304 - 306 of 343 Reviews

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Biltmore Estate

Biltmore Estate reviews

Company ratings over time

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Reviews by job title

beware of overtime.

A nice place, can get pretty crazy, beware getting stuck under bad management

It (barely) pays the bills

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