Does Biltmore Estate pay their employees well?

According to anonymously submitted Glassdoor reviews, Biltmore Estate employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Biltmore Estate. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Biltmore Estate?

77% of Biltmore Estate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Biltmore Estate 3.4 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Biltmore Estate?

Retail Sales Associate (12) , Server (12) , Manager (7) , Customer Service Representative (6) , Supervisor (6) , Winery Associate (6) , Cook (5) , Host (5) , Intern (5) , Server/Waiter (5) , Wine Server (5) , Crew Leader (4) , Security Officer (4) , Wine Associate (4) , Administrative Assistant (3)

What are the pros of working at Biltmore Estate according to real employee reviews?

"family owned and run which is a plus and minus... great benefits" ((in 32 reviews)); "Great people to work with" ((in 28 reviews)); "I absolutely love the history of the Vanderbilt family and it's such a beautiful place to work and drive through every day." ((in 24 reviews)); "Great coworkers and a supported environment." ((in 21 reviews)); "Employees are nice." ((in 10 reviews))

What are the cons of working at Biltmore Estate according to real employee reviews?

"I don't enjoy working nights and the low pay makes it impossible to live in Asheville." ((in 37 reviews)); "Management is awful and wasteful" ((in 22 reviews)); "Managers are always struggling to keep up with needs and demands, makes everyone beneath them feel like they are in a constant crisis." ((in 11 reviews)); "Upper Management is cut throat and they seem out one up each which trickles down to the staff." ((in 11 reviews)); "Long hours and sometimes hectic" ((in 10 reviews))

What are employees saying about Biltmore Estate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Biltmore Estate layoffs and their outlook for job security at Biltmore Estate in 2026.

What are the top reviewed Biltmore Estate locations?

Asheville , Biltmore Forest , Barrington , Charlottesville , Arden , Weaverville , Charlotte , Boulder , Cape Coral , Lookout Mountain , Lords Valley , Holland , Coral Gables , Belleair , West Asheville , Biltmore

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Biltmore Estate

Biltmore Estate reviews

3.9

77% would recommend to a friend

(343 total reviews)

Bill Cecil Jr.

85% approve of CEO

70% positive business outlook

Ratings by category

4.1

Culture & values

4.0

Diversity & inclusion

3.7

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

3.4

Work/Life balance

Biltmore Estate has an employee rating of 3.9 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Biltmore Estate employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

343 reviews

3.0

Feb 5, 2014

It can be fun, and you meet lots of people but your feet hurt SO bad at first

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

you make so many friends, everyone I worked with was very nice. The management are very friendly, supportive, and easy to talk with. Some of the employees have been there for years and years. The employee appreciation events are very nice, makes you feel like they genuinely care and put forth effort to show it.

Cons

During the busy season, November-January, you can start to feel like a machine on repeat because there are so many visitors and it gets very crowded and overwhelming. The breaks are not very long, 30 min sometimes only 15 if your shift is short, and you have to stand on the concrete all day. If your feet are not used to it, it can hurt A LOT. I suggest investing in some good shoes with LOTS of support. The pay is not very good at all, I think the fact that there are a lot of bored retired folks here who will take any pay does not help that factor. For all you are expected to do for the visitors, they should pay more.

3.0

Nov 27, 2013

Political

Night auditor

Recommend

CEO approval

Business Outlook

Pros

For the most part it is a great company one of the largest employers in the area. Very political place, it is all about who you know and if they like you.

Cons

They like to change your benefit plan, tell you they are not, and later you find out they did. Again it is political all about who you know.

3.0

Aug 4, 2012

Working at Biltmore can be both fun and stressful

Ticket and reservation agent

Recommend

CEO approval

Business Outlook

Pros

Biltmore is a beautiful place to work. Most of the time it is a lot of fun. Most guests are thrilled to be there. The company is pretty stable and benefits are pretty good for the area.

Cons

Closed minded to new ideas. There is a lot of office politics in some departments. They are really quick to point out all your mistakes.

Viewing 88 - 90 of 343 Reviews

Jobs at Biltmore Estate

Stable Café Dishwasher - Full Time

Bistro Dishwasher - Reserve

Inn Overnight Cleaner - Full Time

Inn Housekeeper Assistant - Full Time

Inn Housekeeper Assistant - Full Time