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      Biltmore Estate

      Engaged Employer

      Biltmore Estate reviews

      3.9

      77% would recommend to a friend

      (343 total reviews)

      Bill Cecil Jr.

      85% approve of CEO

      70% positive business outlook

      Ratings by demographic groups

      Biltmore Estate has an employee rating of 3.9 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Biltmore Estate employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      343 reviews
      4.0
      Feb 28, 2017

      Great growth opportunities

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They care about developing the employee, and offer a great amount of resources for professional growth, which you'd be smart to take advantage of.

      Cons

      Pay is fairly low, considering the cost of living in the area, though it might seem higher than the national average.

      2.0
      Feb 15, 2017

      Group Sales Agent

      Group sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The hours are 8:30-5 M-F, which are great. There are only 2 other group sales agents at this time, so it does create more a of a personal relationship with those individuals. When full staffed there are 3 all together. The work is easy, and the systems are easy to work when they do work.

      Cons

      There is literally never a set answer, and everything changes faster than the group sales agents can find out. Sales managers do not answer their phone most of the time, therefore Group Sales Agent lines stay congested with unset guest wanting quotes. Most guest end up going to Grove Park or Hilton because it is such a pain to get a human on the phone. The most amazing part is the Senior Manager - Reservation Sales & Guest Support does NOT have a login to any of the systems, and has no clue what is going on.

      Viewing 280 - 282 of 343 Reviews
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      ReviewsBiltmore Estate reviews

      Glassdoor has 387 Biltmore Estate reviews submitted anonymously by Biltmore Estate employees. Read employee reviews and ratings on Glassdoor to decide if Biltmore Estate is right for you.